BlackLine
BlackLine automates and controls financial close processes for midsize and large organizations.
Woodland Hills, CA
Remote

GTM Operations Analyst at BlackLine

| Remote
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Job Summary

BlackLine’s GTM Operations team is looking for an analyst to provide recommendations, data, and insights that will help us optimize our sales and marketing funnel. By creating efficiency and productivity of our funnel, we will decrease cycle times and improve the overall revenue process for prospects and customers. This role will be responsible for supporting analytical models (including multi-touch attribution) and processes with the objective of improving both conversion and acquisition rates of prospective customers. This role will also be responsible for supporting and providing insights to a wide range of cross-functional stakeholders, including marketing and sales. This role will be a go-to resource for uncovering insights and making recommendations to implement strategic solutions that allow teams to scale and operate more effectively.

 

 

Roles and Responsibility (list in order of importance)

Data Management:

  • Assit in identifying gaps in our current system infrastructure and data operations; document
  • and develop a consistent feedback loop between marketing operations, sales operations,
  • enterprise applications and marketing performance
  • Triage and troubleshoot operational issues to optimize infrastructure, systems, and processes for scale
  • Develop expertise of data, systems, and processes related to marketing funnel metrics
  • Help develop and promote “one source of truth”

Management Reporting & Analysis:

  • Assist in identifying opportunities to automate and/or optimize manual processes and
  • reporting across marketing and sales
  • Create automated reports and dashboards that allow business owners greater ability to
  • optimize operational performance
  • Prepare presentations that summarize key insights tailored to specific prospect marketing
  • and sales audiences, from individual contributor to executive level, at a daily, weekly, and
  • monthly cadence

 

Marketing Performance:

  • Evaluate ongoing business performance against growth targets to influence day-to-day
  • operations
  • Report and analyze performance of our marketing mix on a weekly and monthly basis
  • Develop and continuously improve a multi-touch attribution model that drives operational
  • performance and helps leadership understand where they might find ROI of certain
  • campaigns
  • Identify areas of underperformance for top of funnel acquisition and share insights and
  • action plans with key stakeholders
  • Uncover predictive usage metrics that indicate acquisition and retention of users of content
  • and other organic growth channels
  • Lead the development and implementation of processes across functions and business units to monitor and manage performance, including monthly or quarterly performance reviews

 

Training/Enablement:

  • Collaborate and build credibility with internal business teams, staying up to date on new
  • initiatives and working to understand their data and reporting needs while managing
  • expectations and providing guidance on best practices
  • Facilitate self-serve reporting and formulate roadmaps to prioritize projects; this includes
  • development of content and enablement

 

 

Required Qualifications

Years of Experience in Related Field: 1-3

Education: Bachelors or similar degree

Technical/Specialized Knowledge, Skills, and Abilities:

  • Bachelor's degree in Engineering, Mathematics, Business, Economics, Strategy or related subject area
  • Some understanding of business analytics tracking
  • Expertise in advanced SQL and a programming language (Python, Scala, Java) for statistical analysis and data pipeline management
  • Excellent at communicating with technical team members and non-technical business partners
  • Some experience using Tableau
  • Ability to prioritize tasks and projects in an environment with changing needs
  • Subscription business model experience and an understanding of software development lifecycle (or a desire to learn)

Preferred Qualifications

  • Experience with Salesforce, Marketo, Tableau, Bizible, 6sense
  • Familiar with BlackLine or other common financial systems such as Hyperion, etc. is a plus.
  • Experience using Python and/or R
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Where we are

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • NiFiFrameworks
    • HiveFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • WrikeCRM
    • GainsightCRM
    • MarketoLead Gen
    • LushaLead Gen
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What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Company Equity
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees free on-site garage parking.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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