Fraud Analyst
Named as one of LA's Best Places to work in 2017, Prodege, LLC, parent company of rewards community Swagbucks.com & cash-back shopping sites MyPoints.com & ShopAtHome.com has awarded over $500 million to its members. Our business solutions brands, ProdegeMR (market research), ProdegeDR (direct response) & ProdegeVN (video network) allow our partners to reach, influence and acquire consumers online.
Join Prodege and help us "Create Rewarding Moments" for consumers around the world!
We are currently seeking a Fraud Analyst to join our Compliance team. The Fraud Analyst will play a pivotal role in ensuring the integrity of our user base by analyzing and reporting user information and activity across a wide variety of compliance policy protocols, including, but not limited to, fraudulent activity on our site.
Additionally, the Fraud Analyst will also:
• Review large amounts of data and numbers to find patterns and to detect anomalies
• Communicate by email in a professional and courteous manner
• Think creatively and assist in developing new fraud detection and prevention practices
• Utilize strong analytical skills and attention to detail when reviewing large data sets
Skills and experience required:
- At least 1 year of customer service/compliance/fraud analyst related experience required, preferably in the online/e-commerce space
- Proven analysis and problem solving skills
- Strong written and verbal communication
- Ability to make decisions with sound judgment
- Exceptional attention to detail
- Ability to multi-task and prioritize and manage time efficiently
- Proficient with Microsoft Office, Excel, Word, Outlook, Google Docs, Calendar experience required
- Understanding of Technical Language/Knowledge (VPN, IP, etc.)
- Zendesk Knowledge is a plus
Our Accolades:
- Los Angeles Business Journal – Best Places to Work, August 2017, 2016, 2014 & 2013
- The 2016 & 2017 Career Launching Companies, Wealthfront
- Inc 500 – Fastest Growing Private Companies
- Deloitte’s Technology Fast 500
- Los Angeles Business Journal – Fastest Growing Companies
- Los Angeles Business Journal– Best Places to Work
- President Josef Gorowitz -- Ernst & Young 2014 Entrepreneur of the Year: Los Angeles, Advertising Category
- President Josef Gorowitz -- SoCal Tech Top 50 Executives Award 2013
- CEO Chuck Davis – Los Angeles Venture Association (LAVA) Hall of Fame Honoree
- CFO Brad Kates -- Los Angeles Business Journal: 2014 CFO of the Year, Winner
- CTO Shane O’Neill -- Los Angeles Business Journal: 2014 CIO of the Year, Finalist