Fandango- Senior Technical Business Analyst

| Greater LA Area

Fandango is seeking a Senior Technical Business Analyst to research and troubleshoot various business platforms and recommend best practice solutions and strategies for process and product improvement. The position will play a key supporting role and work closely with Development teams, Commerce, Customer Service, Analytics & Finance, IT Operations and Compliance. While analyzing technical challenges, you may utilize established development tools and technologies, including but not limited to SQL, ASP.NET, C#, Node.js, and Java. The Senior Technical Business Analyst will be able to work unsupervised, operating as a key contributor to problem resolution. Results of analysis will be gathered and documented, reporting to senior management and product stakeholders. The position will be working in a continuous delivery environment.
A successful candidate will be self-sufficient, have a strong analytical mindset, excellent troubleshooting skills, a thorough knowledge of databases, and a passion for customer focus and software.
Responsibilities:

  • Analysis and understanding of Fandango’s commerce and customer service systems utilized by different business units.
  • Analysis and understanding of information flows and data transformation.
  • Apply your technical expertise in data-mining and troubleshooting to derive actionable insights for process and product improvements.
  • Work closely with product managers, engineers and business stakeholders to deliver solutions.
  • Work effectively with cross-functional teams to learn and apply best practices and always strive for high quality deliverables.
  • Think and work independently, demonstrate creativity to help deliver quick and actionable results.
  • Ability to work with large datasets and business intelligence tools (Big Data query tools a plus).
  • Strong attention to detail.
  • Gather and report findings to product stakeholders.
  • Report metrics for recommended solutions to decision makers, justifying ROI.

• 5-10 years of experience working with databases,
• Good understanding of PCI scope and security concerns related to online payments and personally identifiable information.
• Good understanding of online wallets (Apple Pay, Google Pay, PayPal, Visa Checkout, Masterpass) and credit card purchase workflows.
• Strong customer service and communication skills (verbal and written) to effectively interact with a diverse team of people across business and engineering.
• Strong understanding of Agile software development life cycle.
• Experience working with Jira and Confluence.
• Provide expertise on reliability and performance challenges that you've conquered in the past.
• Thrive in a rapid development environment with an intense focus on quality.
• Be a strong team player and work well within a diverse, cross-functional team.

•Experience with MS SQL, Redshift, Oracle, Cassandra and DynamoDB.
• Experience working with SQL, ASP.NET, C#, Node.js, Java, Query tools such as Spark.
• Self-motivated and keeping up-to-date constantly with the latest technologies.
• Always provide positive solutions to the problem.
• Feel strong ownership of the tasks, user stories and projects that are assigned with “I want to see it is working in production” attitude.
• Passionate about producing scalable software solutions and providing excellent customer service.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • NodeLanguages
    • GoLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularLibraries
    • Vue.jsLibraries
    • Polymer Libraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • Oracle ResponsysEmail
    • AirshipEmail
    • Email on AcidEmail

Location

We welcome you to the posh neighborhood of Beverly Hills 90210 nestled between Silicon Beach and the Entertainment capital of the world.

What are Fandango Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Breakfast items available daily in the kitchen. Employees get free lunch on Tuesday, Thursday.
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Mentorship program
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