Dave Inc.
Short for David vs Goliath, Dave helps people avoid bank overdraft fees.
West Hollywood, CA

Director, Research & Insights

| Greater LA Area
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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit. 

Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United States, with the only exception of Hawaii for now. For those who want to work in an office setting on a more regular basis, we will eventually open offices in Los Angeles and San Francisco.

Dave is backed by Mark Cuban, Norwest Venture Partners, Section 32, and Financial Venture Studios, among many others and just announced our plans to go public by the end of 2021.


Team Overview

We are building a high quality, high performing Research team. If your leadership style and approach is defined by having a strong sense of empathy, constantly looking for ways to impact users' lives at scale, curiosity, and commitment to collaboration and continuous learning and development, then this is the place for you. This is an opportunity to get in early and be a formative part of establishing both the research and the product design culture here at Dave. 

Research & Insights sits within the larger Design org at Dave. In addition to direct engagement with designers, product managers, marketing, and business partners, the research team is expected to propose and sponsor separate research initiatives which help develop and support the Dave roadmap. Research & Insights at Dave spans design research, user research, and market insights and incorporates both quantitative and qualitative skillsets. 

We’re looking for an inspiring Research Director to manage a small research team of in house experts and selected partners to drive quality and results for our users across the product lifecycle. This role reports directly to the Head of Design, and works closely with cross-functional partners in Product and Marketing, to lead, manage and grow a team of researchers to shape and build the experience and our product roadmap.

You’ll be in a position to influence the core experience of our app creating, the foundation for Dave to build upon for years to come. You’ll oversee the generative research to inform new product development, ensure quality formative research partnerships and sponsor evaluative research and inquiry into target audiences. You will ensure your team is both asking the right questions, and asking the questions the right way, at the right point in process for maximum utility. Beyond conducting primary research, you will enable other Daves (designers, product managers, etc) to learn and apply research skills as appropriate. 

You will help lead strategy and give guidance to direct the future of our product, all while hiring, growing, and inspiring an amazing team of researchers.

Additionally, you’ll serve on the leadership team for the Design organization and in that role, you will be fundamental to creating and nurturing our culture. You’ll provide thoughtful leadership to your reports and mentorship to the broader team. You’ll also partner with the rest of Design leadership, tackling when and how to systematize how we work as a group. 

While your product work-- and the team’s work-- itself will not be in the 0-1 space, this is a 0-1 role; a space for seekers and builders. 

What You'll Do

  •  Lead and manage the User Research team which includes qualitative, quantitative, user and market researchers working across product and marketing teams.
  • Hire and develop Researchers to meet business demands and organizational needs in a rapidly growing global company.
  • Evaluate and prioritize work based on business strategy, roadmap, product needs, and user excellence, and urgency; make outsource/insource tradeoffs without impact to results delivery.
  • Work with Design leadership to determine design and research direction and strategy.
  • Develop deep partnerships with our Product Management, Marketing, and Engineering teams to deliver user insights that inform product and go-to-market decisions.
  • Inspire and motivate a diverse team of researchers to do the best work of their careers by continuously improving how they employ UXR methods and drive product development using research insights.
  • Develop programs that disseminate research broadly across Dave and ensure users’ voices remain at the forefront of key strategic initiatives.
  • Collaborate with Design Operations to inform, build, and scale the research infrastructure that makes it easier for Dave to do more and better research.
  • Collaborate with Design Operations with regards to outsource/insource decisions and vendor management, in service of scaling research facility effectively and efficiently.
  • Foster design thinking/user centric/product strategy skills in cross-functional partners.
  • Advocate for the user in partnering to prioritize roadmap, and model advocacy and balance for your team, and the design org as a whole. 
  • Serve as a member of Design Leadership team, and contribute to career ladders, design principles, etc.

What You'll Need

  • 10+ years of experience in Research
  • 5+ years of people leadership experience with direct reports under your guidance and leadership, including hiring and developing both managers and individual contributors
  • Experience with both direct people leadership and managing/influencing other leaders
  • Experience scaling a research team across product life cycle in a high-growth organization. 
  • Background in Financial services, Fintech, and/or Payments systems preferred
  • Proven track record as a highly effective people leader, including: 
  • A passion for excellence with the ability to inspire others to the highest standards 
  • Ability to effectively lead the team through change
  • Ability to communicate with clarity and consistency and provide an appropriate level of transparency on matters that impact team members’ work and ability to be successful
  • Strong emotional intelligence
  • Credibility and gravitas to garner the respect and support of the research team, leadership team and other key stakeholders
  • Success in attracting and retaining high performing, values aligned team members and creating a team culture where the team can thrive

Benefits & Perks 

• Premium Medical, Dental, and Vision Insurance plans
• Insurance premiums 100% covered for you and 80% for your dependents
• Company provided Basic Life and Short-Term Disability plans
• Competitive salary and equity compensation packages
• Voluntary Life Insurance and Long-Term Disability plans
• 401(k) savings plan with matching contributions
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Generous and flexible PTO
• Flexible work hours
• Generous paid parental leave
• A collaborative environment with opportunities for learning and growth
• Virtual social events

Dave Inc is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

#LI-REMOTE

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Where we are

750 N San Vicente Blvd., West Hollywood, CA 90069

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
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What are Dave Inc. Perks + Benefits

Dave Inc. Benefits Overview

• Premium Medical, Dental, and Vision Insurance plans
• Insurance premiums 100% covered for you and 80% for your dependents
• Company provided Basic Life and Short-Term Disability plans
• Competitive salary and equity compensation packages
• Voluntary Life Insurance and Long-Term Disability plans
• 401(k) savings plan with matching contributions
• Flexible Spending Account (FSA)
• Generous and flexible PTO
• Flexible work hours
• Generous paid parental leave
• 1UP Wednesdays where you can teach or learn something new from a fellow Dave
• A collaborative environment with opportunities for learning and growth
• Virtual social events

Culture
Volunteer in local community
Partner with International Rescue Committee for annual gift drive. Host regular coding meetups with St Joseph's Center Code Talk
Partners with Nonprofits
Dave has planted over 8 million trees through its partnership with Trees.org. We've also recently partnered with Feeding America to help provide meals.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Dave's C-suite and extended leadership team is growing and focused on continuous improvement of our DE&I initiatives.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
#Los_Daves, #Davesians, #LadyDaves, #Gayves
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dave employees can contribute up to $2750 annually to their Healthcare FSA and up tp $5000 annually for their Dependent Care FSA.
Dental Benefits
Guardian Dental and Dental BuyUp option
Vision Benefits
Guardian Vision
Health Insurance Benefits
Cigna PPO, Cigna EPO, and Kaiser HMO
Life Insurance
Voluntary Life Insurance and Long-Term Disability plans
Mental Health Benefits
Dave offers Guardian's Employee Assistance program for employees and their family members.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion. Optional happy hour after All Hands meeting on Thursdays.
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

There is a lot of freedom at Dave to create and implement your own career plan. Management truly cares that Daves are developing as professionals.

An Insider's view of Dave Inc.

What’s the vibe like in the office?

We've got a pretty fun-loving, eclectic group in the office. Everyone comes from totally different backgrounds and is unapologetically themselves, which I love.

People here also care a lot about what they do. I feel like I'm able to go to anybody on the team for help solving a problem. It's an atmosphere of open communication and collaboration.

Ryan

Software Engineer

How do you collaborate with other teams in the company?

The Engineering team at Dave is extremely collaborative. Our open office plan allows for constant communication and feedback. Our mobile app developers are spread out across multiple teams within Engineering, but we all work on the same code base. We have bi-weekly “syncs” to go over any new conventions in our code, and to discuss new ideas.

Lauren

Tech Lead

How has your career grown since starting at the company?

It was amazing coming into a company with leaders that provided me with the tools and guidance to set me up for success, and then let me run with it from there.

Dave has empowered me to drive the change I wish to see, and that has come with the opportunity to scale my own team to push the boundaries of the status quo.

Jackson

Marketing Manager

How has your career grown since starting at the company?

I was lucky to join Dave as the first QA engineer back in April 2018 and have been extremely supported by engineering leadership since the beginning which enabled me to grow into a QA Manager role & eventually transition into Project Management! I've always imagined myself in the role I am in today as a PM, thanks to the amazing team at Dave.

Lena

QA Manager and Project Manager

Jobs at Dave Inc.
38

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Sr. Manager, Product Design (Growth)

Dave Inc.
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22 hours ago
+31
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Manager, Product Design

Dave Inc.
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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Sr. Product Manager - Partner Products

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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Partnerships Manager - Partner Products

Dave Inc.
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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Compensation Manager

Dave Inc.
Greater LA Area
4 days ago
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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Content Strategist (UX)

Dave Inc.
Greater LA Area
5 days ago
+31
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Software Engineer II, Backend

Dave Inc.
Greater LA Area
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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Software Engineer II, Full-Stack

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Dave is looking for talented Senior Engineers to play an instrumental role in building products that help millions of people improve their relationship with money. We're looking for passionate software engineers interested in full stack development. If you're excited to join a tight-knit collaborative team with a mission of helping others, we'd love to hear from you.

Software Engineer II, Frontend

Dave Inc.
Greater LA Area
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Dave is looking for talented Senior Engineers to play an instrumental role in building products that help millions of people improve their relationship with money. We're looking for passionate software engineers interested in front end development. If you're excited to join a tight-knit collaborative team with a mission of helping others, we'd love to hear from you.

Product Manager, Promotions & Referrals

Dave Inc.
Greater LA Area
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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Senior Technical Product Manager

Dave Inc.
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Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

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Dave Inc.
Greater LA Area
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+31
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Sr. Software Engineer, Full Stack

Dave Inc.
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+31
Full stack web/mobile application development in Javascript and Typescript. Work closely with our PM and design teams to define feature specifications and build products leveraging frameworks such as React & React Native. Work closely with operations and infrastructure to build and scale back-end services. Regularly participate in code reviews and other team functions.

Sr. Software Engineer, Backend

Dave Inc.
Greater LA Area
1 week ago
+31
Dave is looking for a talented Senior Backend Engineer to continue building the foundation that empowers the engineers to build products that help millions of people improve their relationship with money. If you're excited to join a tight-knit collaborative team with a mission of helping others, we'd love to hear from you!

Senior Site Reliability Engineer

Dave Inc.
Greater LA Area
1 week ago
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Design, build and maintain Dave’s core infrastructure. Help define Dave's best practices and teach your teammates how to use them moving forward. Use your knowledge of industry-standard tooling to help us build our first versions of infrastructure automation. Work with our Platform product managers to ensure important metrics are being tracked and monitored. Work with various business and engineering teams to ensure reliable, scalable, robust architecture for our core services. Design and document load testing and performance testing strategies for our core services. Help us automate the boring things we are currently doing manually for our architecture. Join in and manage our production on-call rotation.

Sr. Software Engineer, Frontend

Dave Inc.
Greater LA Area
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Work closely with our PM and design teams to define feature specifications and build products leveraging frameworks such as React.js & React Native. Regularly participate in code reviews and other team functions. Provide technical leadership and assist guiding the team's overall technical direction. Offer mentorship and pair with other engineers regularly.

Senior Risk Analyst

Dave Inc.
Greater LA Area
1 week ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Senior Data Engineer

Dave Inc.
Greater LA Area
1 week ago
Design, develop and deliver/implement data solutions to include: architecture design, prototyping of concepts to proof of concept, development of standards, design, and development of test plans, code and module design, development and testing, data solution debugging, and design and implementation. Optimize existing data pipelines and create new ones to manage data sets while learning the platforms from which we extract data. Develop and maintain third-party API processes for data pipelines. Design, implement and manage data warehouse solutions. Support and maintain data and database systems to meet business delivery specifications and needs. Document structure and processes. Work with Data Science to create and launch new models. Work with various business and engineering teams to ensure reliable, scalable, robust architecture for our data platform.

Lead Software Engineer, Backend

Dave Inc.
Greater LA Area
1 week ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Senior Data Analyst

Dave Inc.
Greater LA Area
1 week ago
An experienced Data Analyst to spearhead analyses and provide meaningful insights into our users and product. The Data Analyst will leverage data on our users to build dashboards, answer key business questions, and tell compelling stories. This person will conduct in-depth analyses of our data, report on key metrics, and provide recommendations that will have a direct impact in shaping future product development and company initiatives. The ideal candidate is an intelligent, sharp, detail-oriented, and highly quantitative individual who loves working with and analyzing data.

Product Designer

Dave Inc.
Greater LA Area
1 week ago
Own and lead the end-to-end design process of new features and iterations of a product that is used by millions of people. Work collaboratively with your PM, Eng and UX partners to identify and solve user, product, and business problems. Own product design and direction for your squad. This requires you to be actively involved in defining strategy as you will be a key contributor to defining your squad’s goals, success metrics, roadmap, and sprint commitments. Deliver high-quality, polished, delightful, and easy to use designs. Design and prototype multiple ideas quickly, and connect regularly with customers to validate product directions. Participate in twice-a-week design collab sessions. Mentor fellow designers, helping them to think more critically and strategically and improve their craft. Articulate, negotiate, and refine design requirements in collaboration with product managers and engineers to arrive at the best design solutions.

Engineering Manager

Dave Inc.
Greater LA Area
1 week ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Site Reliability Engineer

Dave Inc.
Greater LA Area
1 week ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Director, Design Platform

Dave Inc.
Greater LA Area
1 week ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Copywriter (Marketing)

Dave Inc.
Greater LA Area
1 week ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Sr. Content Strategist (UX)

Dave Inc.
Greater LA Area
1 week ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Senior Data Scientist

Dave Inc.
Greater LA Area
1 week ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Senior Product Designer, Growth

Dave Inc.
Greater LA Area
2 weeks ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Developer Productivity Engineer

Dave Inc.
Greater LA Area
2 weeks ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

VP of Banking Products

Dave Inc.
Greater LA Area
2 weeks ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Data Analyst

Dave Inc.
Greater LA Area
2 weeks ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

HRIS Manager

Dave Inc.
Greater LA Area
3 weeks ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United

Sr. Bank Partner Operations Manager

Dave Inc.
Greater LA Area
3 weeks ago
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave's financial tools, including its debit card and spending account, help its more than 10 million customers bank, budget, avoid overdraft fees, find work and build credit.  Dave is a virtual-first company, which means there is no preference on where team members get their work done. Employees are able to live anywhere in the United