Data Operations Associate | New Graduate at Flexport

| Greater LA Area
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Flexport is on a mission to fix the user experience in Global Trade. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.

Started in 2013, we've raised $1.3B from investors that include Peter Thiel’s Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, Wells Fargo, & SoftBank.

Data and information is the foundation upon which Flexport builds its business and transforms the freight industry. Our Data Operations Team helps Flexport deliver the accuracy and insight that represent value to our clients, while working in a team to learn the business of moving freight.

Our Data Operations Associate role is the first step in a career path in our broader Global Operations Team. Our Global Operations Team empowers our clients, partners with asset owners around the world, and manages end-to-end global coordination of shipments to further us on our mission of fixing the user experience in Global Trade.

We’re looking for recent college graduates and students planning on graduating by the Summer of 2019.

What you'll do:
  • Own the quality of data from client and supplier through to Flexport’s Customs team.
  • Work with Operations Associates to help move freight for our clients.
  • Refine and expand the processes followed by our clients and partners to help optimize our data onboarding and delivery.
  • Enter commercial product information and dimensions with speed, consistency and accuracy.
  • Ensure quality control on international shipment documents.
  • Complete special projects to support the team with serving our clients and partners.
What you'll need:
  • A 2018 or 2019 BA/BS Degree with a strong academic track record and meaningful internship experience;
  • Excitement to get your hands dirty in a learn by doing environment;
  • A selfless mindset willing to work in the nitty gritty of the freight and logistics industry to deliver for our clients;
  • Excellent communication, interpersonal, and organizational skills;
  • Next-level attention to detail and follow-through;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Located in The Campus at Playa Vista, Flexport's surrounded by tech companies, coffee carts, hammocks, and sun, giving off a mini Silicon Valley vibe.

An Insider's view of Flexport

What’s the vibe like in the office?

We have a fun and encouraging work environment that truly empowers each of us to produce our best work. Coupled with the reputation of having the best snacks and after work activities, there’s no doubt that the LA Warehouse is one of the most enjoyable places to work at.

Zach

LCL Consolidation Associate

What projects are you most excited about?

I am most excited to see our Ocean Freight Operations - Destination team continue to grow and evolve through the end of this year and in 2020. Our team is like a mini start-up within a start-up! We will become more efficient, create value for Flexport and our clients' logistics teams, and expand to new offices and markets.

Kelsey

Ocean Freight Operations Associate

What makes someone successful on your team?

Transparency and accountability are crucial for success on our team! We all make mistakes but the best thing we can do is own them and learn from them.

Lauren

Global Operations Manager

What are some things you learned at the company?

At Flexport, I have been able to learn about a fascinating industry and be a part of a company that is truly effecting positive change. As a person who has always been technology focused, I'm excited every day to further learn how our technology is improving the world of global trade.

Comfort

Global Account Executive

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Every employee is granted 10 annual Volunteer Time Off hours to engage with and give back to our local communities.
Partners with Nonprofits
We have built our own non-profit called Flexport.org, which enables organizations to deliver global aid and impact - and meet their sustainability goals with greater ease and lower costs.
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Flexport's dental plan covers 100% of preventive services for employees, and covers on average around 90% of the total premium cost for dependents.
Vision Benefits
Flexport's vision insurance plan provides 100% coverage for annual eye exams, lenses, and frames after a $20 copay & $20 copay for material. About 90% of total premium costs for dependents are covered
Health Insurance Benefits
Flexport covers 100% of the premium cost for health insurance and covers on average around 90% of the total premium cost for dependents.
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid Volunteer Time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid Holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company Outings
Free Daily Meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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