We’re looking for a Business Data Analyst to assist in our Technology organization who has excellent critical thinking skills, is highly skilled at problem solving and maintains a strong attention to detail. Our Quality Assurance team is looking for someone that can assist in using data & metrics to tell a story. If you are an intelligent, professional, and friendly person with a passion for turning data into relevant information, we want you on our team! 

Responsibilities:

• Track software development and testing KPI’s, metrics (defect, test coverage, build and release, documentation analysis, etc)
• Identify patterns and prepare presentation of results in the most effective and appropriate display for the intended audience
• Validate data for problem identification, identify bottlenecks and significance across multiple reports and data sources
• Find, pull, crunch, and interpret large amounts of historical and predictive data from a variety of sources to develop insights, make recommendations and answer key business questions
• Track both general and specific business activity and provide clear, compelling reports and presentations on a regular basis
• Partner with leaders & stakeholders across the tech organization as the data and system subject matter expert to ensure we are effectively using data to drive informed decision making
• Develop and improve data visualization and analytics tools to help teams identify trends and best practices, and support in their monitoring of quarterly or annual goals
• Provides input to the development of quality information metrics
• Critically evaluate information gathered from multiple sources, test and evaluate information and reconcile any differences from expected results and ensure consistency among similar reports when necessary
• Communicate findings and results to leadership, and project partners
• Assist team members and internal clients with timely problem reporting and resolution

Required Skills:

• Analytical thinking skills
• Attention to detail
• Basic business knowledge; knowledge of the software development cycle is a plus.
• Advanced Excel skills and navigation including formulas, concatenate, if-statements, Vlookups, pivot tables and other functions
• Highly proficient with SQL or other data manipulation languages
• Ability to thrive in a demanding environment while prioritizing multiple tasks and meeting tight deadlines
• Outstanding communication skills, both written and verbal
• Equally capable of working as part of a team or independently
• Curious nature, filled with initiative, addicted to follow-through