Business Analytics Lead, US Safety

| Greater LA Area
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Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. As an analytics lead on TikTok's US Safety team, you will be instrumental in ensuring that TikTok remains a safe, trustworthy, and risk-free environment. By implementing your domain knowledge, you will help diagnose, triage, and treat large-scale safety issues. You will lead a team of Junior/Senior Analysts to scope out projects, use ground-truth data to inform strategies, and, most importantly, use data and insights to form best-in-class heuristics to proactively detect and disarm safety incidents. As a member of this team, you will be working on US TikTok's top priority (user safety) with a variety of stakeholders across product, operations, policy, and engineering -- both locally and globally. This position will be full-time and will be based in our Los Angeles, CA location. Responsibilities - Manage and mentor a team of analysts to support key workstreams and a wide range of strategic initiatives - Use data to identify and forecast trends, conduct deep-dive quantitative analysis to identify root causes of safety incidents, understand user behavior, and determine objectives with achievable key results for the team - Inform best practices for how quantitative analyses should be run, including aspects such as processing, cleaning, and ensuring ground-truth integrity - Collaborate with data teams across the globe to form best practices regarding data modeling and visualization; support these teams in the development of automated detection systems utilized to detect and, if possible, prevent safety incidents - Explore various data sources across TikTok to help identify new signals, trends, and tactics that are associated with abusive or unwanted behavior

Qualifications

- Master's degree in Computer Science, Math, Engineering, Statistics or other technical fields - 4+ years of experience in quantitative analysis or data science - Expert SQL and Excel skills, and a deep understanding of statistics and predictive analysis - Familiarity with at least one scripting language, python is preferred. - Experience with a data visualization tool (e.g. Mode Analytics/Tableau/Looker) Preferred qualifications: - Experience with machine learning and handling large scale structured/unstructured data - Previous people management experience preferred - Experience working with international partners at different time zones - Desire to travel between various sites (Palo Alto, China, Southeast Asia) to manage projects and collaborate with stakeholders - Curiosity and strong motivation to dissect a highly complex challenge, capability to thrive in a dynamic environment

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An Insider's view of TikTok

What’s the vibe like in the office?

In Los Angeles, our office building is always buzzing with activity and conversation. The office has a large communal space for meals and all team meetings. It is designed to inspire creativity and you can see this reflected throughout the building's design.

Lindsey

Employer Branding

How do you collaborate with other teams in the company?

I lead our college marketing efforts from our college ambassadors to campus events and partnerships. Just like other departments, I have the honor of collaborating with many teams across TikTok. I work with teams across the company to host events, run in-app campaigns, to promote through social media, and more. Teamwork makes the dream work!

Kayla

Brand Marketing Manager

How has your career grown since starting at the company?

My first role was in Business Development, where I helped media publishers get ramped up and familiar with TikTok. Since then I've been able to support our rebranding efforts, build processes to improve communication between our global teams and launch features used by millions of users.

Michael

Operations

What are TikTok Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
More on our global initiative, TikTok for Good, here: https://www.tiktok.com/forgood
Eat lunch together
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Online course subscriptions available
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