Business Analyst

| Greater LA Area

Centerfield drives more than two million sales each year for residential services, business services and telecommunications brands such as AT&T, Charter Spectrum and Frontier Communications. Our technology platform, Dugout, and leading consumer guides engage with in-market consumers to help them purchase the right product or service, including internet connections, TV plans, phone, and security, for their home and business.

Job Description

The Analytics & Data Science Team at Centerfield is responsible for descriptive, predictive, and prescriptive analytics, automated and ad-hoc reporting, and AI-powered solutions that maximize marketing performance and profitability for our company and our clients. Some of the problems we work on include search engine marketing, search engine optimization, lead scoring, workforce management, speech analytics, and agent performance.

We’re looking for a highly-motivated, passionate Business Analyst with the ability to glean useful insights from diverse datasets to meet the analytic needs of the business. You must have practical experience working with large datasets in ecommerce, digital marketing, or cloud computing domains. You will work with cross-functional teams to understand business needs, think through risks and opportunities that impact business performance, provide actionable insights, and develop creative data-driven solutions. Your role will require you to leverage advanced analytical methods and techniques to synthesize, clean, visualize, and investigate data to deliver recommendations aligned with business needs.

Responsibilities

  • Use descriptive and inferential statistics to understand customer behaviors, identify opportunities to drive conversions, and optimize marketing efforts
  • Perform deep dives into various business initiatives to diagnose underlying drivers and root causes and provide data-driven recommendations and solutions
  • Build automated dashboards, reports, visualizations, and models to help teams make faster and better decisions
  • Define and evaluate KPIs and provide regular reporting of core metrics to cross-functional stakeholders
  • Own design, development, and maintenance of all ad-hoc analyses and reports
  • Partner with Marketing, Product, Sales, and Engineering teams to answer high-priority strategic business questions and translate complex findings and results into a compelling narrative
  • Support the operationalization and integration of analytics outputs to achieve maximum business value

Skills/Attributes Required

  • BA/BS in Computer Science, Math, Economics, Statistics, or other quantitative fields
  • 3+ years of relevant work experience doing quantitative analysis
  • Advanced proficiency in Excel is a must (able to build dashboards with use of complex formulas)
  • Strong foundation in SQL is a must (able to write complex SQL queries)
  • Ability to understand an unstructured business problem and translate it into an analytically tractable question
  • Ability to synthesize complex datasets from different sources and present findings in a clear and concise manner
  • Ability to define relevant metrics that can guide and influence stakeholders to the appropriate and accurate insights
  • Ability to lead projects independently and deliver measurable results in a timely manner
  • Ability to tell a story with data both verbally and visually
  • Ability to communicate clearly and effectively to cross-functional partners of varying technical levels
  • Experience with experimentation, optimization, and A/B testing against hypotheses to drive improvements within the business
  • Experience with data visualization and BI tools (e.g. Tableau, Qlikview, PowerBI)
  • Willingness to learn new tools or analytical techniques as required
  • Experience with Amazon Web Services (S3, Redshift) is a plus
  • Experience with a programming language like Python or R is a plus
  • Experience with digital marketing, speech analytics, and/or call center operations is a plus

Why Centerfield?

  • Competitive salary + profit sharing bonus
  • Unlimited PTO - Take a break when you need it!
  • 401K company match plan – fully vested day 1
  • Free lunch
  • Award winning culture & unprecedented team spirit
  • Fully stocked break rooms with drinks & snacks
  • Free onsite gym & weekly in office exercise classes (yoga, kickboxing & circuit training)
  • Generous parental leave
  • Paid volunteer days
  • Monthly team outings (Ball games, happy hours, hikes, etc.)
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • TalendFrameworks
    • JenkinsFrameworks
    • Apache StormFrameworks
    • Rabbit MQFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • AWSDatabases
    • RedshiftDatabases
    • Apache DruidDatabases
    • Google AnalyticsAnalytics

Location

Silicon Beach!

An Insider's view of Centerfield

How does your team reward individual success?

We have a bonus program that's based on individual performance and the best part about it is that it's paid quarterly so you're constantly getting a bonus check. We also have a quarterly all-star award which is rewarded to someone once a quarter who went above and beyond - and not only do they get a plaque but they get a cool prize too.

Alex

Controller

How do you collaborate with other teams in the company?

The media buying team collaborates with other teams on a daily basis in order to ensure that our campaigns run smoothly. We use multiple different channels to collaborate, especially Slack. We have slack channels for each department which allows us to easily communicate with other teams when we need their help.

Esther

Search Engine Marketing Media Buyer

How does the company support your career growth?

We have a strong focus on people development and making sure our employees feel supported throughout their career. We promote from within and take risks on our talent by giving them broad scopes of responsibility. We've also rolled out a 3 month management training program that focuses completely on them and their unique leadership style.

Gena

Director of HR

How do you make yourself accessible to the rest of the team?

We have an open door policy and extremely flat culture organization, where the executive team is highly focused on execution and daily measurable results. The team leads by “getting their hands dirty” every day and works collaboratively with team members from each department.

Jason

Co-Founder

What’s the vibe like in the office?

The vibe in our office is friendly, laid back and casual, but don’t let that fool you-everyone is always hard at work! You can tell people care about their individual performance as well as their contribution to the company’s mission. While consistently busy, we still make time to socialize and catch up with each other and have fun!

Tiffany

Culture Manager

What are Centerfield Perks + Benefits

Centerfield Benefits Overview

Sometimes the lines between work / life balance blur and at Centerfield, we embrace that. We know employees have many options when choosing a place of employment today and we aim to provide the most robust benefits package with an award winning culture.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Every Tuesday and Thursday employees enjoy a free catered lunch for the office. This lunch time is used to get to know each other or take a well-deserved break.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Leadership mentoring.

Additional Perks + Benefits

Qaurterly Bonuses, Frequent Social & Community Service Events and a Casual Work Environment.

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