Business Analyst, Tools & Reporting at TikTok
About the Role: We’re looking for passionate candidates ready to work in a dynamic, fast-paced environment at the intersection of entertainment and technology. As a Senior Business Analyst on TikTok's US Tools and Reporting team, you will be instrumental in building, testing, and validating high-quality, source-of-truth tools and reports across internal stakeholders and business leaders. In this critical position, you will leverage analyses and suggest data-driven solutions to enable your key partners to draw relevant conclusions throughout the product and operations lifecycle. You will be a champion and project manager for development of new tools such as a user communications or market research platform when necessary. You will also play a significant role in scaling and automating self-service insights within departmental workflows as our organization grows. This position is full-time and based in our Los Angeles, CA location.
Responsibilities: - Interview key stakeholders to reveal operational inefficiencies and uncover hidden problems beyond what is obvious - Utilize data visualization and descriptive statistics to connect disparate ideas into cohesive, well-grounded insights for scalable and intuitive reporting - Analyze quantitative and qualitative datasets to generate impact-driven recommendations for cross-functional partners including Product, Music, Content Programming, and Creator Partnerships. - Potential to own, manage and in some cases advocate business cases for development of new tools - Communicate effectively with technical and non-technical audiences both verbally and in writing - Hold oneself accountable for contribution goals and acts with a sense of urgency, embracing high-value stretch over safe goals
- 1-3 years of experience in data science or analytics role - Proficiency in SQL - able to write structured queries on large data sets - Takes a measured and thoughtful approach to difficult situations, be comfortable with ambiguity, and be able to bounce back quickly from team challenges - Self-motivated individual with strong organizational and problem solving skills including the ability to transition between detailed data and high-level insights. - Four-year degree or equivalent in a quantitative field like statistics, economics, applied math, engineering, or other technical field. - Preferred experience in statistical programming (e.g., R, Python, MATLAB) - Preferred experience with a data visualization tool (e.g. Mode Analytics/Chartio/Tableau/Qlikview) - Preferred experience working with international partners at different time zones