UX Writer

| Greater LA Area
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Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We're looking for an experienced UX Writer to collaborate closely with members of the TikTok Product Management, Design, Marketing, User Research, Engineering, and Localization teams to build products that captivate and engage our viewers and content creators. Through clear, expressive writing, you'll transform product features and concepts so that they're intuitive and easy to understand. As an advocate for our users, you'll use design thinking, empathy, and data to help shape and refine our product and identify opportunities to build better experiences for our users. You're independent, proactive, and comfortable with ambiguity and problem-solving, and you have experience juggling multiple projects and prioritizing them to have the greatest impact for your team and the company. You're also a content strategist, helping to define product narratives in conjunction with our Community, Marketing, and User Growth teams. You'll write and edit content for web and mobile interaction flows, as well as both apply and evolve our style guidelines. As an experienced product writer, your portfolio includes examples of how you've defined and simplified user experiences through UI content.

Responsibilities: 1. Write and edit UI text to help users navigate our products, including work on: onboarding, feature naming, promos, product tours, error messages, instructional materials 2. Lead content audits to identify opportunities and drive consistency across the product 3. Contribute to our content standards and be a champion for best practices 4. Manage and prioritize projects with multiple stakeholders across different time zones 5. Understand how to balance business requirements and customer needs in building features 6. Ability to critique the visual style, interface, and interaction flow of applications and experiences 7. Collaborate with, influence, and drive consensus with stakeholders and their feedback 8. Work with writers across teams to define a cohesive narrative across the product 9. Complete high-quality work in a fast-paced, dynamic work environment

Qualifications

1. Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience 2. 2+ years of relevant experience in creating content for digital tech products 3. UX writing portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides or product launch content 4. Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements Preferred Qualifications: 1. Experience working on a global product with international partners in different time zones 2. Experience collaborating with Product Management, Design, User Research, Engineering, and Localization teams 3. Experience using Sketch, Figma, and Asana 4. Strong interest in social app products, user and influencer behavior, and associated trends

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An Insider's view of TikTok

What’s the vibe like in the office?

In Los Angeles, our office building is always buzzing with activity and conversation. The office has a large communal space for meals and all team meetings. It is designed to inspire creativity and you can see this reflected throughout the building's design.

Lindsey

Employer Branding

How do you collaborate with other teams in the company?

I lead our college marketing efforts from our college ambassadors to campus events and partnerships. Just like other departments, I have the honor of collaborating with many teams across TikTok. I work with teams across the company to host events, run in-app campaigns, to promote through social media, and more. Teamwork makes the dream work!

Kayla

Brand Marketing Manager

How has your career grown since starting at the company?

My first role was in Business Development, where I helped media publishers get ramped up and familiar with TikTok. Since then I've been able to support our rebranding efforts, build processes to improve communication between our global teams and launch features used by millions of users.

Michael

Operations

What are TikTok Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
More on our global initiative, TikTok for Good, here: https://www.tiktok.com/forgood
Eat lunch together
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Online course subscriptions available
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