At PatientPop, we believe healthcare providers should focus their attention on delivering quality care to patients. That's why we devised a solution that allows providers to build a thriving practice, without being tied down by the burdens of business growth.

We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work.

Our dedicated team brings a blend of experiences that drives innovation and customer success. Our development-focused culture allows employees to thrive personally and professionally. And our bustling (dog-friendly!) offices are in an enviable location: just two blocks from the beach and around the corner from 3rd Street Promenade.

Now, we want you to be a part of it all.

How you will contribute:

As Social Media Content Editor, your main objective is to manage the production of quality content for promoting ROI and satisfaction from our physician clients. You will be hands on with editing and publishing social media posts, selecting appropriate images, and working to improve efficiencies related to content creation. You will partner with Social Media Content Managers to drive successful results while working with our growing freelance writer network. Above all, you will act as the ambassador of quality content for clients.

Skills you’ll bring:

Requirements:

• College degree, preferably in communications or journalism, or equivalent education and work experience.
• 1+ year managing and/or editing social media content
• Understanding and prior use of social media management platforms (Hootsuite preferred)
• Great written and oral communication skills; familiar with Google apps and Salesforce
• Excellent web writing ability & master of AP Style
• Ability to create Social Media editorial calendars for clients, driving growth and engagement via social sites such as Twitter, Facebook, Instagram, etc.
• Prior experience working with freelance writers ensuring accurate and timely fulfillment of client social media posts.

Nice to Haves:

• Experience writing in the healthcare industry
• Experience writing social media content
• Project management experience

Why you're important to us

The Social Media Content Editor is key to the success of PatientPop’s content services. You will work with the team to ensure the Social Media content reflects the services each practice provides and supports their marketing goals. You will incorporate customer feedback into content creation and you will ensure the workflow is organized so we can deliver customer content on time each month. YOU are the individual editing and adding images to social media posts as well as the one scheduling social media posts

In your first 90 days you will:

You will work with cross-functionally with internal teams to understand how key functions work together and influence your role. You will master the Social Media scheduling process. You will refine your skills to ensure customer requests are addressed and the content creation workflow is organized. You will have accountability working with 120+ accounts, while supporting our key business metrics.

"PatientPop has one simple mission: to help healthcare practices thrive. We do this by giving providers everything they need attract and recall patients to continuously grow their practices.

Our solution is the first complete cloud-based platform that's HIPAA-compliant and proven to accelerate new patient acquisition, while also eliminating the need for dedicated marketing resources. With PatientPop, providers can attract more patients, manage online reputation, modernize the patient experience, and automate the front office — all without sacrificing quality patient care. Learn more at patientpop.com

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.