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Production Manager

| Greater LA Area

The Production Manager is responsible for the day-to-day physical production process for all catalog and new release products. The Production Manager is also responsible for daily inventory management and basic troubleshooting. The Production Manager reports to the VP of Commercial Strategy & Catalog and is based in Los Angeles. 


Job Functions:

  • Manage ALL new release and catalog production for physical configurations
  • Perform production-based customer service for Ingrooves labels and label managers
  • Manage new release manufacturing planning, including verifying bill of materials, proofing artwork and obtaining audio assets
  • Product scheduling – enforcing the deadlines of the Product Development Schedule and making sure all releases are scheduled accordingly
  • Full inventory management, including inventory levels, product back orders, open orders and excess inventory levels
  • Establish and maintain relationships with various physical production plants
  • Maintain asset information for key online retail partners
  • Provide rhythmic reporting to internal and external customers
  • Process product requests from labels
  • Work closely with UMG/UML's supply chain, inventory management and commercial partnership departments to ensure Ingrooves products are properly aligned with Universal guidelines
  • Fully manage the on boarding production and asset ingestion process for incoming labels
  • Provide outstanding customer service to Ingrooves label partners

Job Requirements:

Skills/Abilities:

  • Advanced skills required in Excel, Outlook, MS Office suite
  • Highly analytical and detail oriented
  • Ability to multi-task and prioritize in a project deadline environment
  • Comfort working in spreadsheets and with large volumes of data
  • Exceptional communication skills – concise, polished, able to deal with varying personalities and levels
  • Highly-organized, meticulous about follow-up, deadline oriented, resourceful, innovative, problem fixer
  • Accountable, responsive, inquisitive, thorough, patient
  • Customer-service attitude, problem-solver mentality

Experience:

  • At least 3 years of music business experience and supply chain knowledge

Education:

  • BA degree preferred

Universal Music Group is an Equal Opportunity Employer.

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.


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Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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