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Live Producer

| Greater LA Area

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 67 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That’s where you come in.

As a Senior Live Producer, you’ll play a key role in delivering League of Legends live content to players across the globe. You’ll go beyond rote process scheduling to jump in front of hitches before they become glitches. With your experience managing the delivery of SaaS, you’ll communicate between teams, providing context, and enabling live service delivery. You know that seamless content delivery makes memorable player experiences and that poor implementation can turn a dedicated night of gaming into a frustrating battle of wits. You’re proactive and pragmatic while you envision creative new ways to define problems, mediate solutions across teams, and solve issues that you uncover.

YOU ARE:

  • A pro producer: you’ve got ten years experience managing and delivering both established and new services in a live environment; you’ve built up a resume by breaking through barriers and getting shit done
  • A Live Expert: you’ve got your own handful of war stories about the time a simple change brought your world to its knees. You know how to collaborate with developers to find the right balance between onboarding new stuff and ensuring everything goes smoothly when you do.
  • A Service Owner: you know that regardless of roles and responsibilities, you own the service and it is your responsibility to keep it up.
  • A technical interpreter: you’re a quick learner and an adaptive communicator; while your only experience "writing code" might be editing a wiki, you’re able converse with highly technical Rioters and relay the information in an easy-to-understand way
  • Results-oriented: you’ve got a clear view of the obstacles that dot your path and a solution-focused plan for overcoming them; you succeed by discovering ways to address previous roadblocks so that other teams don’t stumble at the same point
  • An analytical project manager: you’re already biased towards data-backed and process-driven decision-making; you identify critical issue paths and prepare detailed team progress reports, painting a complete picture of the live pipeline in order to make crucial calls
  • Crazy for gaming: you play several online games and can wax nostalgic about the first time you toppled an end-boss; you may hurl invectives at your screen once or twice when a four-hour download doesn’t even load, so you understand what player-focused live delivery really means

YOU WILL:

  • Consult with Rioters and provide best in class advice on how to manage a live service
  • Execute as Product Owner and advocate for features and processes that can lead to a more robust live service and better player experience
  • Lead diverse teams of Rioters to proactively identify and remove potential threats to the player experience
  • Quickly restore quality player experiences by working with the Network Operations Center and various technical teams
  • Provide context and clear communication about live service health and status to both players and Rioters in a timely fashion
  • Be on the front line managing the restoration of a quality player experience by working with the Network Operations Center and various technical teams
  • Work closely with both global and local Riot regions and our partners to ensure high quality service for players around the world

To apply:

Click the button below and don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.

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