Creator Community Development Specialist, LIVE at TikTok
About the Team: The Content Partnerships team is seeking an enthusiastic community development manager to support the TikTok creator strategy. You will be responsible for understanding emerging creator communities, how they address TikTok's creator ecosystem needs, reaching out to these communities and developing them on TikTok as creators. This role requires a passion for creators, content development, technology, and the impromptu nature of live storytelling. The ideal candidate should be a rock star who is excited working in fast-paced environments and on multiple projects simultaneously. We are looking for individuals who are flexible, can find solutions to ambiguous problems, be resourceful and bring positivity to the work environment. Responsibilities: - Identify and grow creator communities that are aligned to the creator community strategy using data and analytical insights - Execute creator programs to onboard and educate target communities around live streaming on TikTok including workshops, events and marketing campaigns - Manage a portfolio of creators and share best practices to help maximize video videos, audience growth and creator retention - Drive greater adoption of TikTok live stream product amongst creators on- and off-platform, ideally building a livestream "daily habit" amongst a growing community portfolio - Implement retention strategies to ensure long-term engagement of onboarded creators including on-site creator workshop events, networking socials, and lead the partner (creator) promotions strategy to improve app and IOS ratings. - Proactively research and build relationships with creators to facilitate creator growth and promote live-streaming capabilities on platform - Track and analyze community growth metrics to ensure creator engagement, retention and satisfaction - Solicit, organize, and contextualize feedback from creators
Preferred qualifications: - BA/BS degree or equivalent practical experience - 5+ years experience working creators, talent management, agency, partner/program management - Deep understanding of the live streaming community, their needs and skill set and creator ecosystem surrounding live streaming - Excellent written, verbal, and professional communication skills - Superior attention-to-detail, multi-tasking, and time management skills - Deep understanding of the online creator landscape and/or experience as a TikTok creator, with a passion for finding, developing and managing TikTok creators. - A team player who is accountable, proactive, and solution-oriented - Proven track record of operating independently, demonstrating creativity, strong attention to detail, and managing multiple projects simultaneously - Ability to work in a fast-changing environment TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are, too.