Community Education Specialist

| Greater LA Area
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Responsibilities

About the Team: The Content Partnerships team is looking for an experienced community & creator education expert. You will help us empower the next wave of TikTok creators and partners by creating best-in-class scaled creator education programs. Education programs include and self-service online site, O&O TikTok creators channels and help channels. You will develop education content, launch education initiatives and promote the programs. You should be excited about he future of creator education and their experience, with a focus on video-offline and video-first learning. You need excellent written and verbal communication skills, and the ability to adapt to a fast-paced environment. Responsibilities: - Launch creator education programs & materials to assist with onboarding and educating key communities on TikTok including workshops, events and marketing campaigns - Develop education content and maintain pipeline including learning objectives, and produce content with expert teachers & creators - Promote creator education efforts (in-app, marketing campaigns, newsletter, TikTok O&O platforms etc.) in collaboration with cross-functional teams - Ensure that education materials remain relevant and useful - Track and analyze the performance of community education efforts

Qualifications

- 5+ years of experience developing, producing, launching, and measuring the effectiveness of online & offline education content - Bachelor's degree in Communications / Education or a related field such as Creator Marketing, User Experience, Technical Writing, Educational Technology, or equivalent practical experience. - Experience in user / creator communications for communities with excellent written, verbal, and professional communication skills - Cross-functional project management experience - Deep understanding of online communities, the online creator landscape with a passion for educating and communicating with communities - Understanding of the TikTok platform, TikTok creators, and the current competitive landscape of education and technology - Superior attention-to-detail, multi-tasking, and time management skills - A team player who is accountable, proactive, and solution-oriented in a fast paced environment

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An Insider's view of TikTok

What’s the vibe like in the office?

In Los Angeles, our office building is always buzzing with activity and conversation. The office has a large communal space for meals and all team meetings. It is designed to inspire creativity and you can see this reflected throughout the building's design.

Lindsey

Employer Branding

How do you collaborate with other teams in the company?

I lead our college marketing efforts from our college ambassadors to campus events and partnerships. Just like other departments, I have the honor of collaborating with many teams across TikTok. I work with teams across the company to host events, run in-app campaigns, to promote through social media, and more. Teamwork makes the dream work!

Kayla

Brand Marketing Manager

How has your career grown since starting at the company?

My first role was in Business Development, where I helped media publishers get ramped up and familiar with TikTok. Since then I've been able to support our rebranding efforts, build processes to improve communication between our global teams and launch features used by millions of users.

Michael

Operations

What are TikTok Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
More on our global initiative, TikTok for Good, here: https://www.tiktok.com/forgood
Eat lunch together
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Online course subscriptions available
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