Community Education Specialist at TikTok

| Greater LA Area
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Responsibilities

About the Team: The Content Partnerships team is looking for an experienced community & creator education expert. You will help us empower the next wave of TikTok creators and partners by creating best-in-class scaled creator education programs. Education programs include and self-service online site, O&O TikTok creators channels and help channels. You will develop education content, launch education initiatives and promote the programs. You should be excited about he future of creator education and their experience, with a focus on video-offline and video-first learning. You need excellent written and verbal communication skills, and the ability to adapt to a fast-paced environment. Responsibilities: - Launch creator education programs & materials to assist with onboarding and educating key communities on TikTok including workshops, events and marketing campaigns - Develop education content and maintain pipeline including learning objectives, and produce content with expert teachers & creators - Promote creator education efforts (in-app, marketing campaigns, newsletter, TikTok O&O platforms etc.) in collaboration with cross-functional teams - Ensure that education materials remain relevant and useful - Track and analyze the performance of community education efforts

Qualifications

- 5+ years of experience developing, producing, launching, and measuring the effectiveness of online & offline education content - Bachelor's degree in Communications / Education or a related field such as Creator Marketing, User Experience, Technical Writing, Educational Technology, or equivalent practical experience. - Experience in user / creator communications for communities with excellent written, verbal, and professional communication skills - Cross-functional project management experience - Deep understanding of online communities, the online creator landscape with a passion for educating and communicating with communities - Understanding of the TikTok platform, TikTok creators, and the current competitive landscape of education and technology - Superior attention-to-detail, multi-tasking, and time management skills - A team player who is accountable, proactive, and solution-oriented in a fast paced environment

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