The role involves reviewing user-generated content for moderation, ensuring compliance with community guidelines, and managing community safety by monitoring trends and behaviors.
This is a remote position.
About the company: We are an early-stage social media company experiencing rapid user growth, with over 2 million new users to date. We are hiring experienced Content Moderators to help ensure a safe, respectful, and well-managed platform. This is a new role focused on reviewing and moderating user-generated content and supporting day-to-day community operations. Please note: This role involves reviewing user-generated content that may be disturbing, offensive, or emotionally challenging, including material related to violence, harassment, hate speech, or other sensitive topics.
About the role: Please note: This role involves reviewing user-generated content that may be disturbing, offensive, or emotionally challenging, including material related to violence, harassment, hate speech, or other sensitive topics.
Work Schedule & Commitment
Full-time: Approximately 8 hours per day
Location: Remote
Timezones: Open to anywhere in MENA or EMEA (to ensure regional coverage)
Work Environment
High-volume review environment with performance metrics.
Exposure to sensitive or potentially disturbing content.
Structured onboarding and ongoing policy training.
Wellness and resilience resources provided.
Key Responsibilities
Content Review & Moderation
- Review user-generated content including text posts, images, videos, and comments.
- Identify and remove content that violates community guidelines (e.g., harassment, hate speech, misinformation, graphic content, spam).
- Enforce platform policies consistently and fairly.
- Escalate complex or high-risk cases to senior moderation or policy teams.
Policy Enforcement & Decision-Making
- Interpret and apply content policies to real-world scenarios.
- Document moderation decisions and maintain review accuracy.
- Provide feedback to improve moderation processes and policy clarity.
Community Safety & Risk Monitoring
- Identify emerging harmful trends or coordinated abuse patterns.
- Help detect fraudulent accounts, bots, or suspicious behavior.
- Support user reports and appeals processes.
Quality & Performance
- Meet accuracy, speed, and quality benchmarks.
- Participate in regular calibration sessions and training updates.
- Maintain confidentiality when handling sensitive data.
Requirements
- Experience in content moderation, Trust & Safety, customer support, or community management.
- Familiarity with online safety standards and platform policies
- Experience working in fast-paced or high-volume environments.
- Strong written and verbal English communication skills. Multilingual abilities are a strong asset. Ability to clearly understand and assess nuanced content
- Ability to make objective decisions using policy guidelines.
- High attention to detail and consistency.
- Ability to handle exposure to sensitive or disturbing content.
- Strong time management and organizational skills.
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Customer Success Manager, you'll manage 30 mid-market customers, driving their success with implementation, renewal, and ensuring utilization of DX's platform to support engineering transformations.
Top Skills:
SaaS
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Manage JPD Global Sales at Atlassian, overseeing sales strategies and operations while ensuring equitable compensation practices across geographic zones.
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Solutions Architect leads the technical implementation and strategy for DX products, designing custom solutions and providing consultative support to clients post-sale, ensuring optimal platform performance and client satisfaction.
Top Skills:
APIsCi/Cd PipelinesGitGithub CliPostgresPythonRuby on RailsRestful ServicesRubySQL
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
