The Commercial Lines Account Manager is responsible for managing a portfolio of commercial accounts, providing client service, responding to inquiries, and consulting on policy changes and risk management.
We are seeking a Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the assigned Producer.
Key Responsibilities
- Account Management from A-Z.
- Holistic and consultative approach to customer service.
- Working knowledge of Property and Casualty accounts
- Research and compile answers to client policy and coverage questions
- Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client.
- Experience with multiple carrier underwriters and online rating portals
- Identify, compile and manage information regarding account renewals.
Skills, Knowledge and Expertise
- Min of 3 years of insurance industry experience related to servicing medium to large commercial accounts
- 5 years as a CLAM/CSR minimum preferred
- Property and Casualty license
- CIC, CPCU, or other insurance designations are desirable but not required.
- Knowledge of Insurance and/or Brokerage business
- Technical knowledge of product area or industry
- Ability to provide consultation and expert advice to management on risk management issues.
- Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook, Teams)
- Professional verbal and written communication skills
Benefits
- Competitive Pay
- Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc.
About
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.
Similar Jobs
Insurance • Professional Services • Sales • Financial Services
Manage and service a ~$3M commercial insurance book, handling renewals, certificates of insurance, endorsements, and policy servicing. Serve as client-facing contact, support new and existing business, maintain account documentation and workflow in AMS360, and coordinate with carriers and internal teams.
Top Skills:
Ams360
Information Technology • Insurance
The Account Manager is responsible for managing small commercial accounts, providing client service support, and ensuring timely renewals and documentation in the EPIC system.
Top Skills:
EpicMS Office
Insurance • Financial Services
The Commercial Lines Account Manager provides service to clients and producers, managing commercial accounts, ensuring policy compliance, and facilitating communication between clients and carriers while using advanced Microsoft Excel.
Top Skills:
Account Management SystemApplied EpicExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering


