Cloud Operations Engineer - US Remote

Sorry, this job was removed at 11:11 p.m. (PST) on Tuesday, Jul 30, 2024
Be an Early Applicant
Remote
Fintech • Financial Services
The world's simplest patient financing solution
The Role

About Scratchpay
Scratch Financial ("Scratch") is a Series C financial technology startup based in Los Angeles, California. Our goal is to make difficult financial decisions simple and increase accessibility to fair, affordable, and transparent medical financing. Driven by our award-winning technology, Scratch has become the fastest growing financing provider in veterinary care, with partner network of 15,000+ practices across the U.S. and Canada-ranging from dental offices to optometry clinics.
Scratch has 3 main products:

  • Scratch Pay: Point-of-sale lending including a BNPL offering and longer-term payment plans
  • Scratch Checkout: Payment processing that is integrated with the veterinary practice management software
  • Scratch Comms: Appointment booking and communications

  • About the role
    Scratchpay is hiring a mid level Cloud Operations Engineer to maintain and expand our Google Cloud infrastructure and enhance DevOps practices within Scratch's IT Teams.
    Reporting to the CloudOps Team Lead, you will lead cloud infrastructure management and be an integral part of the CloudOps team. Collaborating closely with the development team, you will support ongoing innovation in our products and services, and automate continuous integration and delivery processes.
    If you have a collaborative mindset, strong operational and business acumen, a solid background in software engineering, and experience with Container Orchestration, Terraform, Helm, Kubernetes, Networking, and Google Cloud, we'd like to meet you.
    Location: This is a remote position open to candidates based in the US
    Core Hours: The core team hours are 1 PM UTC to 7 PM UTC, and you will be expected to be available for at least 4 of those hours for team meetings, pair programming, etc.
    What you'll do

    • Maintain, develop and expand the kubernetes based application deployment platform (Platform 2) that will help support Scratch's growth and its infrastructure needs
    • Support the rest of the engineering team with sustainable solutions and prompt responses that ensure the team can do their work adequately and safely within the confines of any compliance regulations
    • Provide support with any infrastructure or data related issues that anyone at Scratch may need to perform their work
    • Work with the Security team to ensure that the infrastructure is compliant with all internal policies and help the team confirm it
    • Review the findings with the Security team and collaborate on an immediate resolution plan for items that require attention
    • Maintain, test and develop Scratch's disaster recovery and data loss prevention plans in collaboration with other teams
    • Write and maintain documentation for any infrastructure and data management processes and workflows that may require it


    What we are looking for

    • Extensive experience with cloud technologies (AWS, GCP, Azure) and container technologies (Docker, Kubernetes) in production environments
    • Strong background in platform engineering, building internal developer platforms, and infrastructure automation using tools such as Terraform and Helm
    • Proficiency in monitoring tools (Prometheus, Datadog, New Relic), implementing SLOs, and familiarity with SRE concepts
    • Expertise in designing, implementing, and documenting architectures and solutions using Infrastructure as Code, with a focus on automation, internal compliance, monitoring, documentation, and security
    • Skilled in Bash, Makefiles, and scripting languages (Python, JavaScript), and experienced with CI/CD stacks for deploying infrastructure resources, preferably using GitLab
    • Some experience with server-side languages ( Node.js , Golang, Python, PHP) and familiarity with database technologies (NoSQL, MySQL, PostgreSQL, Graph DB)
    • Self-sufficient with strong planning and execution capabilities
    • Knowledgeable in cybersecurity principles
    • 4+ years of hands-on CloudOps experience


    The pay range for this role is:
    100,000 - 150,000 USD per year ( Remote - United States )

    What the Team is Saying

    Katy
    Chris
    Laarni
    The Company
    Pasadena, CA
    133 Employees
    Remote Workplace
    Year Founded: 2016

    What We Do

    Scratch is a dynamic and innovative fintech company at the forefront of patient lending and payment processing, serving a network of over 15,000 healthcare practices across the United States and Canada. Our mission is to revolutionize the healthcare financial experience, ensuring patients have seamless access to the treatments they need without the burden of financial stress.

    Why Work With Us

    At Scratch, our company culture is defined by a refreshing absence of rigid hierarchy, a deep commitment to collaboration, and an insatiable curiosity. We believe in empowering our team to bring their unique perspectives to the table, fostering an environment where every voice is valued.

    Gallery

    Gallery
    Gallery
    Gallery
    Gallery

    Scratch Financial Offices

    Remote Workspace

    Employees work remotely.

    Scratch is a remote-first company - we currently have Scratchers in 15+ countries worldwide! If going into the office is your jam, we do have an office in Pasadena, CA for folks who desire a hybrid model.

    Typical time on-site: None
    Pasadena, CA

    Sign up now Access later

    Create Free Account

    Please log in or sign up to report this job.

    Create Free Account