As an AI Operations Engineer, you will integrate AI workflows, automate processes, and collaborate across teams to enhance operational efficiency.
About Apptegy
Apptegy is more than a tech company; we are dedicated partners transforming communication for school districts nationwide. We develop cutting-edge solutions that empower schools to build strong brands, effectively reach their audiences, and deeply understand their communities.
Our commitment to client success and passion for education is reflected in our fast response times and unparalleled support. As an employer, Apptegy fosters a dynamic and supportive environment where our people are known for being thoughtful, innovative, and high-performing. We invest in you, providing exceptional mentorship and offering resources designed for your success, because empowering you drives our collective growth and positive impact across the education landscape.
Why You’ll Love This Job
We are hiring an AI Operations Engineer who thrives on building creative, fast-moving solutions that unlock operational efficiency and connect people, processes, and tools across the organization.
In this role, you will serve as a cross-functional liaison and hands-on builder, partnering with Sales, Client Experience, Marketing, Product, and Finance to design and implement AI-powered workflows that make our teams more effective. You will focus on using tools like N8N, Glean, Fin, ChatGPT-5, and Gemini to automate, integrate, and scale how we work without needing to reinvent the wheel.
This is not a traditional engineering role. It is ideal for someone who loves solving complex problems at the intersection of technology and business operations, a true solutions engineer who is just as comfortable connecting APIs as collaborating with leaders across business units. You will also work closely with our Program Manager Lead to align efforts, ensure adoption, and share best practices company-wide.
What You’ll Do
- Integrate AI across the business by collaborating with leaders in Sales, Client Experience, Marketing, Product, and Finance to identify workflow bottlenecks and design AI solutions that improve speed, accuracy, and collaboration.
- Build and automate smart workflows using Glean/N8N, AgentForce, Fin, Snowflake or custom development to connect systems, automate data flows, and eliminate repetitive manual work.
- Prototype and deploy quickly by creating and iterating lightweight, no-code or low-code prototypes that can evolve into scalable solutions.
- Act as a cross-functional liaison to translate operational challenges into technical implementations that align with business objectives.
- Partner for implementation with the Program Manager Lead to coordinate rollouts, gather feedback, and drive adoption across teams.
- Share what works by documenting tools, playbooks, and use cases to help teams experiment confidently with new AI technologies.
- Continuously improve systems by testing new tools or recommending improvements to enhance Apptegy’s AI infrastructure.
What You’ll Bring
- 2–4+ years of experience in a technical, operations, or automation-focused role such as solutions engineering, RevOps, or technical program management.
- Proficiency with no-code or low-code and AI tools such as SalesForce, Clay, Zapier/Make/Glean/N8N, Retool, Intercom, PlanHat.
- Experience integrating systems via APIs, webhooks, and data flows, including Salesforce, HubSpot, analytics, and financial systems.
- Strong cross-functional collaboration skills with the ability to translate business needs into clear, actionable technical solutions.
- A builder’s mindset that is creative, curious, and eager to experiment with new technologies to drive efficiency.
- Excellent communication skills and comfort working with multiple stakeholders in a fast-moving environment.
What Makes You Stand Out
- Experience in B2B SaaS, EdTech, or fintech industries.
- Familiarity with scripting or data tools such as Python, JavaScript, or SQL for customization and troubleshooting.
- Understanding of AI-powered automation systems and data enrichment tools.
- Prior experience supporting RevOps or GTM functions with automation or AI workflows.
Why Apptegy
At Apptegy, we are deeply committed to creating an environment where you can thrive. We strive to make this a truly impactful and rewarding role, equipping you with experiences that propel your future success.
We believe in fostering well-being both at work and at home, which is why we provide:
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) with employer match
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Mental health reimbursement
Unlimited paid time off, including seasonal (December) company-wide time off
Paid parental and medical leave
Apptegy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Top Skills
Chatgpt-5
Clay
Fin
Gemini
Glean
Intercom
JavaScript
Make
N8N
Python
Retool
Salesforce
SQL
Zapier
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