Jobs at ServiceTitan Inc.
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Technical Writer (Contract)

ServiceTitan Inc.
Greater LA Area
22 hours ago
+21
As a Technical Writer you will become an important member of the Documentation Team. You will be the lead technical writer for assigned product areas, which include all documentation for new features and documentation updates. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use. You will take ownership of key documentation areas, assist the team with documentation updates, and contribute to the maintenance of the ServiceTitan knowledge base.

Product Tools Administrator

ServiceTitan Inc.
Greater LA Area
22 hours ago
+21
ServiceTitan is seeking an exceptional Product Tools Administrator to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. The ideal candidate will have administrator experience with JIRA, Aha! and Pendo, excellent communication and critical thinking skills combined with the ability to influence change that ensures we are optimally using tools to improve our workflows. 

Sr. Web Developer

ServiceTitan Inc.
Greater LA Area
22 hours ago
+21
You will play a key role in rapidly growing reach, engagement, pipeline, revenue, and eventually customer retention and expansion by creating a best in class web experience. You will lead a team of multiple web developers who will be building servicetitan.com as the best place on the web for trades professionals to learn and connect.

Senior Program Manager

ServiceTitan Inc.
Greater LA Area
1 day ago
+21
ServiceTitan is looking for a Senior Program Manager to work on key programs that will improve communication and efficiency, which produces high quality software. Our team is focused on improving predictability of the software delivery schedule, leading and evangelizing Agile methodology, owning communication between Product, Engineering and Customer Success teams, reducing operational overhead and expenses through process improvements and metric instrumentation.

Senior Technical Recruiter (Contract)

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
Manage the full cycle recruiting process to meet staffing goals across all departments. Develop and implement strategic initiatives for recruiting diverse talent. Source and attract active and passive candidates from various resources, including direct sourcing, referrals, social networks, networking events etc. Attend recruitment functions such as job fairs, career days and other events to source candidates. Schedule interviews with hiring managers and negotiate offers. Maintain a pipeline of new candidates sufficient for ongoing program needs.

Sr. Product Manager, Marketing

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
ServiceTitan is looking for a Senior Product Manager with a track record for driving new products and features from concept to successful launch and market adoption. The Senior Product Manager will own the planning, development, and launch of products related to the marketing and customer acquisition experience for home service providers and their customers. The portfolio of ServiceTitan’s marketing products includes Lead Management, Reputation Management, Website Builder, Advertising Platform and third party integrations like Google and Facebook. These products are tightly integrated with other products on ServiceTitan’s platform including Phones Pro, Chat, Task Management, etc, and will require close collaboration with those product teams. This role requires strong and proactive vision and the ability to be an individual contributor driving large product initiatives. The Senior Product Manager will champion best product development practices to deliver phenomenal value and delightful experiences to our customers.

Technical Talent Sourcer (Contract)

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
We are currently looking for a passionate and savvy Technical Talent Sourcer to join our Talent Acquisition team and manage the first stage of our recruiting process. This role will support our recruiting team with the objective of increasing the candidate pipeline by sourcing candidates, assessing qualifications and positioning them appropriately for job opportunities.

Senior Technical Recruiter

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
Manage the full cycle recruiting process to meet staffing goals across all departments. Develop and implement strategic initiatives for recruiting diverse talent. Source and attract active and passive candidates from various resources, including direct sourcing, referrals, social networks, networking events etc. Attend recruitment functions such as job fairs, career days and other events to source candidates. Schedule interviews with hiring managers and negotiate offers. Maintain a pipeline of new candidates sufficient for ongoing program needs.

Performance Marketing Manager

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
Manage the strategy, execution of Facebook and Instagram marketing campaigns, including campaign setup, creative testing, reporting, analysis and optimization, with an eye for ROAS. Coordinate new campaigns cross-functionally with the broader marketing team, creative team, and external agencies. Identify key opportunities for innovation via creative experimentation through bidding strategies, creatives, and targeting options. Analyze and Report ad and channel performance, and confidently suggest next steps. Maintain relationships with our account managers at Facebook.

Manager, Product Operations

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
ServiceTitan is seeking an exceptional Manager of Product Operations to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. The ideal candidate will have exceptional analytical and problem-solving skills, a track record of successfully helping tech companies in hyper-growth mode create the right guidelines and processes and set up performance/execution monitoring to surface relevant insights. 

Sr. Recruiter

ServiceTitan Inc.
Greater LA Area
4 days ago
+21
Manage the full cycle recruiting process to meet staffing goals across all departments. Develop and implement strategic initiatives for recruiting diverse talent. Source and attract active and passive candidates from various resources, including direct sourcing, referrals, social networks, networking events etc.. Attend recruitment functions such as job fairs, career days and other events to source candidates. Schedule interviews with hiring managers and negotiate offers. Maintain a pipeline of new candidates sufficient for ongoing program needs.

Event Planner, Talent Innovation

ServiceTitan Inc.
Greater LA Area
4 days ago
+21
Ideate, conceptualize and execute all pre and post-event coordination and operations. Develop events that contribute, but are not limited, to diversity and inclusion, employment branding, and recruiting initiatives. Participate and/or lead in planning and scheduling to establish deadlines and ensure the timely completion of independent tasks, short and long-term projects. Provide overall direction, coordination, and ongoing evaluation of event operations. Promote events across digital platforms and cross channel communications. Partner with internal departments and external vendors for event support and execution. Oversee budget development, management, and reconciliation while also identifying cost-saving opportunities. Identify opportunities for ServiceTitan to either participate or engage in relevant conferences or events. Contribute to additional projects as needed by the company and/or department.

Sr. Manager, Competitive Intelligence

ServiceTitan Inc.
Greater LA Area
5 days ago
+21
Gather, analyze and disseminate actionable insights related to competitors’ products, go-to-market strategies, value props and marketplace trends. Uncover strengths and weaknesses of our competitors and make recommendations to help our sales and post-sales teams succeed in the market. Monitor and distill competitor announcements, sites, financial reports, analyst reports, patents, digital activities, job postings and other published sources to build and communicate a detailed understanding of key competitors’ strategies, offerings, GTM activities and performance. Own win/loss analysis, interview existing customers and partners, and attend industry trade shows to stay up to date. Develop and own simple, scalable and reliable methods to collect competitive intelligence data points from across the company, monitor the data/process, and refine. Create, maintain and effectively disseminate compelling competitive collateral in the form of battlecards, playbooks, testimonials, training materials. Lead and drive competitive enablement for sales, marketing, customer success, product management, and engineering. Establish a regular cadence of reporting to leadership on latest developments, insights and recommendations. Act as advisor and point of escalation for teams needing guidance on competitive offerings.

Senior Manager, Financial Planning & Analysis

ServiceTitan Inc.
Greater LA Area
6 days ago
+21
ServiceTitan is seeking an exceptional Senior Manager, Financial Planning and Analysis to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This position will report to the Senior Director, FP&A and will enjoy a high level of executive visibility and impact to our rapidly-growing startup. The ideal candidate will have exceptional analytical and problem-solving skills, and have a proven track record of providing superior financial and strategic decision-support to business leadership. As a business partner to our Sales and Marketing organization you will closely work with senior leadership. In this highly-visible position you will provide timely financial insights and outlook in order to make the most informed operating and strategic decisions for our Company.

Senior Site Reliability Engineer

ServiceTitan Inc.
Greater LA Area
6 days ago
+21
At ServiceTitan the Infrastructure Engineering team engages the entire lifecycle of software development from ideation to operating predictably at scale. As an Infrastructure Engineer at ServiceTitan you will identify and build software improvements for scalability, performance, and overall customer experience. You will collaborate with architects and software engineers to deliver a highly available and automated infrastructure.

Manager / Sr. Manager of Growth Development (FinTech)

ServiceTitan Inc.
Greater LA Area
6 days ago
+21
The Manager / Sr. Manager of Growth Development (FinTech) is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will drive, manage, and optimize new growth initiatives that create immense value to our customers through new add-on products, while also driving meaningful business for ServiceTitan. This individual has a well-rounded background -- including strategic thinking and program management -- drawing key elements from roles such as management consulting, product strategy, and business development.

Engineering Lead

ServiceTitan Inc.
Greater LA Area
6 days ago
+21
You will be part of the Engineering leadership team at ServiceTitan responsible for the technical direction of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. We are looking for someone to lead all technical aspects of an engineering team at ServiceTitan. We need a highly technical, forward-looking, leader who will own the technical vision of a squad and be accountable for the successful execution of that vision. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.

Program Manager, Talent Management

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
Design and continually implement a program to enable employee performance, including tools to ensure employees know what to work on and how they are doing. Develop a framework to measure the effectiveness and performance of cross-functional project teams. Monitor and understand trends on the future of job and work design and measuring performance to guide internal program improvements. Design and continually improve a program to assess and identify internal talent with significant potential to increase their future value and contribution. Develop and implement global talent and succession processes that close talent gaps, and increase readiness throughout key talent pipelines and critical roles. Influence leaders across the organization to adopt and execute talent programs and ensure programs create organizational value and lift. Oversee change management, communications and training to educate the leaders, managers and employees on all performance, talent & succession tools. Partner with other members of the Employee Experience team to connect programs and tools into a broader integrated talent management system. Performs all other duties as assigned.

SDR Manager

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
As the SDR Manager, you will play a pivotal role in shaping and implementing ServiceTitan’s Outbound Sales strategy. You will join a rapidly growing team and will be involved in helping recruit, onboard, and train numerous new hires for success. If you thrive in a fast-paced and exciting environment and want to help build out an extraordinary team and company, then this is the role for you.

Sr. Manager of Growth Assessments

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
The Sr. Manager of Growth Assessments (New Markets - Geographies) is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will assess, prioritize, and recommend new geographical expansion opportunities for the company based on extensive market research and collaboration with key business partners and industry experts. This individual has a well-rounded background -- including analytic rigor and strategic thinking -- drawing key elements from roles such as management consulting, corporate strategy/development, and business operations. The ideal candidate is highly motivated to drive new growth opportunities, helping ServiceTitan continue to expand by entering new markets and reaching maturity, while also keeping a pulse on new opportunities and strategic decisions that will drive future growth.

Manager, Growth Development (New Add-Ons)

ServiceTitan Inc.
Greater LA Area
1 week ago
The Manager of Growth Development (New Add-ons) is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will drive, manage, and optimize new growth initiatives that create immense value to our customers through new add-on products, while also driving meaningful business for ServiceTitan. This individual has a well-rounded background -- including strategic thinking and program management -- drawing key elements from roles such as management consulting, product strategy, and business development.

Account Executive

ServiceTitan Inc.
Greater LA Area
1 week ago
You will be part of a purpose-driven team that provides an extraordinary product and makes an extraordinary difference in customers’ lives. Customers will be excited by the product you show them, and they will embrace you and thank you for changing their lives the next time you see them.

Sr. Software Engineer, Front End

ServiceTitan Inc.
Greater LA Area
1 week ago
ServiceTitan is looking for a Senior Front-End Engineer to help us build smart, compelling and intuitive client-side applications for our products. This is an exciting role for an engineer to come in and develop the major client-side features in a rapidly growing, fast-paced startup. We build for product excellence, focus on smart solutions through innovation and technology, have an amazing growth-oriented culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary!

Senior Software Engineer

ServiceTitan Inc.
Greater LA Area
1 week ago
As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company!

Senior Software Engineer, Mobile

ServiceTitan Inc.
Greater LA Area
1 week ago
You will be part of the engineering team at ServiceTitan responsible for all the native iOS and Android components of our hybrid-mobile applications. This is an exciting role for an engineer to come in and develop key product differentiators by leveraging the full native power of our customers mobile devices. We build for perfection, use modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary!

Product Designer, UX

ServiceTitan Inc.
Greater LA Area
1 week ago
ServiceTitan is looking for a talented Product Designer that enjoys solving complex problems with data-driven solutions. This person will be a core member of our growing design team and aid in creating a class-leading SaaS product with desktop, tablet and mobile touchpoints. We define a product designer as a person that possesses a balanced toolkit of research, interface design, and prototyping capabilities. Our product designers are capable of performing user interviews, whiteboarding task flows, mocking up interface screens [Sketch] and prototyping those solutions for further testing [Framer, Axure, Principle]. 

Customer Support Advocate

ServiceTitan Inc.
Greater LA Area
1 week ago
Assist customers with all aspects of our software via phone, chat, email and screen-sharing sessions, with a primary focus on customer satisfaction. Become a ServiceTitan product expert and help both customers and coworkers succeed via knowledge sharing and identifying creative solutions to unique workflow needs. Utilize Support tools such as the Salesforce Support Console to efficiently handle customer cases and track personal performance. Be a part of a tight-knit team, working together to provide superior technical support and maintain a positive environment. Troubleshoot and submit bugs to our developers and act as the primary driver from bug ticket creation through resolution. Champion customer needs internally by providing feedback and escalating cases, ensuring that they receive the attention they deserve. Travel on-site to our customers’ businesses in order to assist with their initial ServiceTitan launch (frequency is a few times annually).

Manager, Business Development

ServiceTitan Inc.
Greater LA Area
1 week ago
ServiceTitan’s Sr. Manager of Business Development is an integral, highly-visible role to ensure the growth and development of ServiceTitan. S/he will serve as an internal resource and trusted advisor to identify and launch key initiatives that will drive success for various departments. The ideal candidate has strong core skills in strategic thinking, project management, collaboration, communication, and data analysis to inform better ways of operating by leveraging external parties. We are looking for a candidate who is highly motivated and self-driven to optimize company initiatives through the introduction of new programs, processes, and partnerships.

Email Marketing Manager

ServiceTitan Inc.
Greater LA Area
2 weeks ago
ServiceTitan’s Email Marketing Manager is a cross-functional strategic role that will own all email marketing programs at ServiceTitan, optimizing for scale and predictable growth of our business. S/he will serve as an internal resource and trusted advisor various departments including demand generation, customer marketing, field marketing, as well as take ownership of the overall health and quality of the marketable database. The ideal candidate has strong core skills in email marketing performance metrics, project management, communication, and data analysis to increase email impact on sales pipeline. 

Sr. Director, Growth Development, Big Data Initiatives

ServiceTitan Inc.
Greater LA Area
2 weeks ago
 The Sr. Director of Growth Development, Big Data Initiatives is an integral, highly-visible role contributing to the overall success of the ServiceTitan’s data strategy. S/he will identify, define, drive, manage, and optimize new data initiatives that create immense value to our customers through new features, while also driving meaningful business for ServiceTitan. This individual has a well-rounded background drawing key elements from roles such as data science, product management, and technology strategy. This role offers the opportunity to have a massive impact driving growth for our customers and for ServiceTitan.

Product Manager, Reporting

ServiceTitan Inc.
Greater LA Area
2 weeks ago
As a Product Manager, Reporting you will become an important member of the core team, influence the company's continued success, and help shape the future of the service industry. You will help improve the data quality of existing products and develop new product initiatives based on customer feedback and market conditions.

Sr. Revenue Operations Analyst

ServiceTitan Inc.
Greater LA Area
2 weeks ago
ServiceTitan is seeking a Sr. Operations Analyst to join our Revenue Operations team. This position will report to the Manager of Insights, and will thrive in a rapidly growing Revenue Organization. This person will be a passionate, hard-working professional with proven analytical, problem solving, strong critical thinking, and technical skills, with the ability to work independently in a dynamic and fast paced environment.

Customer Success Manager, Emerging Markets

ServiceTitan Inc.
Greater LA Area
3 weeks ago
Develop a portfolio of 200-250 shared accounts while working in a 3-4 person team. Build and maintain senior-level relationships with your customer accounts. Analyze user engagement data, identify actionable insights, report regularly on KPIs. Lead conversations with customers to determine how to best align their company goals with their usage of ServiceTitan to realize the most value possible. Coach customers on best practices. Mentor and serve as a resource to new hires. Discover areas for improvement in the customer experience, both in our product and processes.

Service Design Strategist

ServiceTitan Inc.
Greater LA Area
3 weeks ago
In this role, you will work with a multidisciplinary team of UX researchers as well as product and UX designers. You will work collaboratively on a wide range of projects and use human-centered and participatory design methods to identify customer and internal workflows to facilitate service improvements and new service design efforts. As part of the Service Design team, you will also play a key role in developing tools and resources for building design capability across the organization and educating and empowering teams to adopt new processes, methods and mindsets.

Senior Manager, Site Reliability Engineering

ServiceTitan Inc.
Greater LA Area
3 weeks ago
As a Senior SRE Manager, you will lead a team of world-class engineers globally distributed in support of ServiceTitan’s infrastructure and systems automation. The SRE Manager will have the technical ability to support and solve all issues while being able to build a team of intelligent engineers empowering success. You will be a subject matter expert for ServiceTitan infrastructure and manage a variety of initiatives to improve reliability and stability. ServiceTitan engineers support a culture of collaboration, curiosity, and openness to help us all achieve success. Site Reliability engineering is a discipline which combines knowledge of software development and infrastructure engineering. We support a DevOps mentality and folks who take big risks to solve complex problems. The ability to provide creative solutions in high-pressure situations is a key attribute to a successful Site Reliability Engineering Manager.

Engineering Manager

ServiceTitan Inc.
Greater LA Area
3 weeks ago
We’re looking for an Engineering Manager who will help us lead a team within the engineering organization at ServiceTitan. We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.

Sales Engineer

ServiceTitan Inc.
Greater LA Area
3 weeks ago
Ideal Sales Engineer (SE) candidate must be a hungry self starter with a proven track record in SaaS Sales and knowledge of technology. Must be able to explain complex information and concepts in simple to understand and practical business context. The candidate will be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must possess strong presentation skills and be able to communicate professionally verbally as well as in written communication.

Sr. Manager, Organizational Assessments

ServiceTitan Inc.
Greater LA Area
3 weeks ago
The Sr. Manager of Organizational Assessments is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will design, research, and perform organizational assessments of customers/users in order to gain a deeper understanding of their processes, workflows, activities, etc. Based on extensive user research and analysis, the individual will make strategic recommendations that can translate into product enhancements, business ideas, or other opportunities that will enable ServiceTitan to better serve its customers. 

Entry-Level Sales Representative

ServiceTitan Inc.
Greater LA Area
3 weeks ago
As a Lead Development Representative, you will be part of a purpose-driven team that provides an extraordinary product and makes an extraordinary difference in customers’ lives. This role is perfect for new college graduates or those looking to pivot their career into technology sales. Your primary responsibility will be to engage with prospects and qualify them for a good fit for ServiceTitan. This is an important part of our sales organization and a great way to gain sales experience and be mentored by our dynamic sales team.

Senior Technical Project Manager

ServiceTitan Inc.
Greater LA Area
3 weeks ago
ServiceTitan is looking for a Senior Technical Project Manager to take on a critical role working on Financials (Accounting and Inventory) projects and playing the Scrum Master role, improving communication and efficiency that leads to delivering high quality software with predictable timelines. Our technical project management team is focused on improving predictability of the software delivery schedule, leading and evangelizing Agile methodology, owning communication between Product, Engineering and Customer Success teams, reducing operational overhead and expenses through process improvements and metric instrumentation.

Sales Development Representative

ServiceTitan Inc.
Greater LA Area
3 weeks ago
As an inbound SDR, you will be part of a purpose-driven team that provides an extraordinary product and makes an extraordinary difference in customers’ lives. Customers will be excited by the product you show them, and they will embrace you and thank you for changing their lives the next time you see them. We offer a generous compensation package for exceptional performers, as well as the possibility to grow into a leadership or Sales Executive role in the near future.