Jobs at Better.com
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Underwriter Manager

Better.com
Greater LA Area
4 weeks ago
+25
About Better.com: We’re one of the fastest growing homeownership companies in America. Why? Because we’re making homeownership simpler, faster — and most importantly, more accessible for all Americans. By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it’s like to buy and own a home in this country, we’re building things that don’t exist yet.  Better.com by the numbers:  We fu

Underwriter

Better.com
Greater LA Area
4 weeks ago
+25
Better is looking for a Mortgage Loan Underwriter to join our growing team! Using established underwriting guidelines, you will evaluate borrower financial and credit information in tandem with property valuations to inform lending decisions. Our underwriters work closely with all members of the production team throughout the process to bring loans to closing. Beyond producing high quality loans, our goal is to build a product that will ultimately reduce the cost of homeownership in America. With offices in New York, Oakland, Gurgaon, Charlotte and Orange County we are quickly expanding in order deliver a delightful borrower experience through a combination of technology and people. 

Sales Manager

Better.com
Greater LA Area
4 weeks ago
+25
We’re building a world-class sales organization - one that combines highly effective sales processes and systems with a customer experience that people will rave about. Through our technology and efficiency optimizations, our non-commissioned sales representatives are on average 10x more productive than industry standard.  We are looking for a strong people leader to manage one of our teams of all star sales representatives. The right person for this role is an experienced Sales leader who is able to motivate their team to excellence. It is someone who knows what world-class sales and customer experience looks like, is itching to be the driving force behind an amazing sales team.   

Sales Associate

Better.com
Greater LA Area
4 weeks ago
+25
About Better.com: We’re one of the fastest growing homeownership companies in America. Why? Because we’re making homeownership simpler, faster — and most importantly, more accessible for all Americans. By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it’s like to buy and own a home in this country, we’re building things that don’t exist yet.  Better.com by the numbers:  We fu

Receptionist

Better.com
Greater LA Area
4 weeks ago
+25
You will be at the frontline (literally) of the office, giving our visitors their first in-person impression of Better. In addition to settling guests—everyone from candidates, investors, VIPs, and more—in our always-neat reception area, your daily tasks will include opening the office, resetting conference rooms, answering the phone, managing delivery handlers and closing the office. 

Real Estate Customer Experience Analyst

Better.com
Greater LA Area
4 weeks ago
+25
The Real Estate Team at Better is responsible for identifying ways to simplify the home buying journey by creating seamless real estate agent interaction and providing customer support for home discovery. We are a new team with Better and are looking for entrepreneurs with strong operational capabilities, business acumen and a “get stuff done” mentality. As part of the team, you’ll be on the front lines as the first point of contact for potential borrowers. Your role is to provide the framework for Better’s customer-centric approach throughout the home buying process and build strong relationships with our clients. This position allows you the opportunity to build on your communication and relationship building skills while working directly with our customers and cross-functionally within the different departments of the Real Estate Team. Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Better's core technology and message.

Processing Expert Manager

Better.com
Greater LA Area
4 weeks ago
+25
Manage team objectives and KPIs throughout production cycles. Provide and coach through qualitative and quantitative feedback for direct reports. Monitor and develop processing daily cadence as the product continues to improve. Serve as first line of defense to diffuse customer escalations to management.  Support processing team on  thorough secondary analysis of applicant's income and expense data, self-employment documentation, credit reports, and property valuations in order to affirm borrower qualifies for loan. Verify and analyze all necessary financial information and documentation; ensure that loan files contain all necessary credit and legal documents to satisfy underwriting conditions. Calculate qualifying ratios, determine creditworthiness.

People Operations Manager

Better.com
Greater LA Area
4 weeks ago
+25
We are looking for an enthusiastic, driven and resourceful People Operations Manager to join our Orange County team. In this role you’ll provide on-the-ground support to our Orange County office and partner with our People team across our US offices, you will work as a thought partner with department heads and managers on everything from building our people infrastructure to employee engagement efforts. We’re in hyper-growth mode, which means we need someone with the drive and passion to execute day-in and day-out and who is comfortable moving from high level strategy to administrative logistics seamlessly. Success in this role requires a high degree of organization, strong communication skills, creative thinking and the ability to maintain composure in a fast-paced environment.

Operations Associate

Better.com
Greater LA Area
4 weeks ago
+25
Guiding our customers through the key required steps to help them fund their mortgage. Preparing and reviewing required documentation with particular attention to detail. Working with third parties to ensure a smooth efficient closing for our borrowers. Coming up with and driving initiatives for how we can improve our customer experience - we value your feedback!

Loan Processor

Better.com
Greater LA Area
4 weeks ago
+25
Better is looking for a Processing Expert to join our new team in Costa Mesa, California. This person will be responsible for conducting detailed credit analysis of loan applications and managing the collection of all required loan documentation to obtain final credit approval. The ideal candidate will be a highly organized communicator capable of making sound decisions while maintaining composure in a fast-paced environment.

Learning and Development Specialist

Better.com
Greater LA Area
4 weeks ago
+25
We are looking for a Learning and Development Specialist to lead the implementation of multiple large-scale employee learning initiatives. We anticipate that this role will grow in level of responsibility, leadership, and impact as Better and the L&D team continue to scale. 

Lead SOC Analyst

Better.com
Greater LA Area
4 weeks ago
+25
Better.com is looking for a Lead Security Operations Center Analyst to lead the protection of our systems and data. The Lead SOC Analyst will be responsible for helping build out a fully functional SOC and implementing policies and procedures to ensure the security and integrity of our systems and data, providing operational oversight and complete life cycle management of cyber threats.

IT Systems Technician

Better.com
Greater LA Area
4 weeks ago
+25
Better is looking for a self driven person to help us build, maintain, and oversee our IT function. This person will work strategically with our head of IT & various team managers to make sure our IT practices stay aligned with business needs. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations and provide escalation support for the IT team & support to end users across the organization. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed.

Customer Success Specialist

Better.com
Greater LA Area
4 weeks ago
+25
As a part of our fast-growing team you’ll continually innovate and iterate on how to bring best-in-class service to our customers. You’ll be on the front lines generating revenue by establishing qualified customers to send on their way to getting a “Better” mortgage. Unique to this role at Better is that you never cold call or prospect. Our technology generates warm leads (potential customers) that you are responsible for engaging and qualifying to move on in the mortgage process.  Your work will expose you to our full company: including our product, engineering, and marketing orgs. You will have the opportunity to share customer insight, improve Better's core technology and build and grow your own career within Better.