Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is seeking a Customer Integration Senior Manager (Level M) to join Commercial Modification, Engineering Services & Specialty Products (CMESP) organization. The position will report to the Director of Customer Integration.
In this role, the focus will be on leading all BGS Modifications (Mods) customer engagements for defined Sales regions & selected customers and delivers a market-leading total customer experience. The team manages all Program relationships and interactions with customers, in collaboration with Boeing Sales & Marketing teams (BGS and BCA) and Mods Product Line teams to drive growth and revenue performance to meet or exceed the business plan and truly delight our customers.
This is a hybrid position that allows telecommuting. The selected candidate will be required to perform some work onsite at one of the listed location options - Long Beach, CA; Plano, TX or Seattle, WA. Specifically, on-site presence is typically required at a minimum of 2 days per week, as well as extensive travel to customer locations in collaboration with Sales and frequent direct engagement with product line teams in Long Beach, CA and Frimley, UK.
Position Responsibilities
Duties will include (but are not limited to):

• Drives value and robust communications and performance to plan updates for our customers, and deliver revenue growth commitments
• Manages and measures results throughout customer and market life cycle engagements to maximize customer value and profitability
• Determines required integrated go-to-market strategies, skills, capabilities, organizational structure, standards, and best practices to deliver to plan
• Serves as a primary Voice of Customer within Modifications program and leads advocacy and customer engagement with business partners to assure that BGS understands customer services requirements and provide the capabilities needed in current and future services to grow core and new adjacent businesses
• Coordinates and leads select customer engagements with sales leaders
• Establishes and maintains relationships with domestic and international senior-level customers, suppliers and Boeing stakeholders
• Builds and fosters relationships both within Mods and across the Enterprise

This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills / Experience):

• 3+ years of experience working with internal and external customers
• 3+ years of experience with schedule and budget management, development and integration of go to market strategies, customer communication and engagement experience
• 3+ years of experience working with Senior Leaders/Executives to establish strategic plans and objectives
• 1+ years of experience leading through influence and partnering with cross-functional teams on projects, transactions or initiatives
• Willing and able to travel up to 25% of the time both domestically and internationally

Preferred Qualifications (Desired Skills / Experience):

• Bachelor's degree or higher
• Key high-level customer experience with demonstrated expertise at driving execution and integration with proven ability to capture new business
• Exceptional people skills with proven ability in change management and leading an innovative, collaborative growth-oriented culture with an embedded foundation of quality and safety
• In-depth knowledge of Boeing Global Services (BGS) Modifications Services Portfolio
• Experience using critical business and financial acumen in order to influence and shape strategy
• Experience with leading or participating in pursuit of new business opportunities
• Ability to build an environment of inclusion, transparency and trust
• Sales, Engineering, Supply Chain, Operations and Program Management knowledge
• Ability to drive integration and execution across modifications product lines for each customer
• Keen ability to foster and build relationships with key internal and external stakeholders - customers, suppliers, and industry leaders, and across Boeing enterprise
• A strong, influential leadership style that moves people to act, motivates and inspires excellence and innovation
• Proactively and quickly makes sense of complex issues; responds effectively to complex and ambiguous situations; communicates complicated information simply

Relocation :
Relocation assistance is not a negotiable benefit for this position. Candidates must reside within proximity to one of the listed Boeing locations or relocate at their own expense.
Drug Free Workplace :
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift :
This position is for 1st shift.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $192,950 - $261,050
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.