Operations and Business Development Manager
Operations and Business Development Manager
Who are we?
We're a one of a kind, specialty coffee subscription service with a unique approach to helping customers discover great coffee! We've been testing and refining our product in private beta with a handful of customers who love what we do, and now we're bringing ourselves to the masses with a re-launch. We're a small team, so we have to work hard, but we make up for it and have fun balancing the scales. If you're ready to be part of this amazing journey with us - then read on!
Who Are You?
• You have a knack for identifying and CLOSING deals (what you have done in the past?)
• You set a blistering pace at work and DO what you say you will do before anyone ever asks for it
• You hate inefficiencies and more importantly have an unending urge to FIX them (what have you fixed?)
• You love developing SOPs, creating work-flow requirements, and developing best practices that stand the test of time
• You have to love coffee and ideally worked in the coffee industry in the past (Barista? Home roaster? Coffee blogger? Any coffee experience and we are ALL EARS)
What Will You Be Doing?
You will be our "go-to" person, working to establish and maintain fantastic relationships with our exclusive list of roasters -
• Identify and target top roasters across the country
• Develop customized "target" and outreach plans for each roaster
• Outreach to include phone, email, in-person and t-con meetings
• Negotiate and execute wholesaler/re-seller contracts with price and other discounts
• Track the rise of new and upcoming roasters
You will handle all in-bound and out-bound enquiries that our roasters have including -
• Liaise and coordinate with each roaster for ensuring timely delivery of shipments to our customers
• Manage and build processes for seamless order fulfillment
• Ensure monthly voices are paid and provide any ongoing roaster support as needed
You will handle all our coffee related inventory and databases -
• Keep track of current and future roaster offerings to update BG database on a weekly basis
• Collect and maintain BG brand assets for coffees (pictures, bags, text, etc)
• Work with our marketing and tech teams to ensure our latest offerings are appropriately highlighted and promoted
Why Us?
• Be part of a startup at the early stages and have a significant impact on the growth and direction of a company.
• Amazing learning experience. It's not every day you get to be part of the birth of a company.
• We'll be opening a dog-friendly office near W. Hollywood -- bring your dog to work!
• All the amazing coffee you can drink at work!
• Possibility of flexible hours -- we're more concerned with you getting your work done than when you do it.
• Possibility of some remote work hours.
• Growth potential - we want you to grow with us. If you're brilliant, as we progress so will your responsibilities and position.