Junior Talent Sourcer
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About the Team:
At ChowNow, we are passionate about serving the needs of over 7,000 restaurants to help them compete in an increasingly technical world. Our team works on products focused on restaurant clients and their diners (who transact over $1,000,000 daily on the ChowNow platform).
We believe positive relationships make our team able to do more with less. You will collaborate, learn, teach, and experiment with new approaches to getting big things done together.
Our team is located in the Playa Vista neighborhood and tech hub of Los Angeles — 5 minutes from both the beach and the freeways. We believe in equal opportunity for all, and you should too. We’ve been named a Best Place to Work, have been certified as a Great Place to Work, and have a whole bunch of happy employees on Glassdoor.
About the Position:
As our Talent Sourcer you will play a key role in the growth of the ChowNow workforce. Engineering, Sales, Product, Marketing, Customer Service, you name it. You will learn the ins and outs of how our organization is structured and play a key role in bringing in the BEST talent across the board. You will partner closely with our Recruiting Manager and Hiring Managers to strategically identify, and attract the best talent.
You’ll have the opportunity to work alongside passionate individuals who believe their job is more than just a paycheck. You will receive daily exposure to trailblazers in the People & Culture field, thought leaders in the tech space, and senior level executives including the CEO. You’ll be a part of a team where upward mobility is driven by results, not by tenure or organizational politics.
We are looking for a customer-focused, diligent and motivated Talent Sourcer with impeccable follow-through who will play a key role in the growth of the ChowNow workforce. Engineering, Sales, Product, Marketing, Customer Service, you name it. You will learn the ins and outs of how our organization is structured and play a key role in bringing in the BEST talent across the board. You will partner closely with our Recruiting Manager and Hiring Managers to strategically identify, and attract the best talent. You will have a true interest in people and culture, are motivated to develop yourself and those around you, and, of course, it doesn’t hurt if you love food!
You should be data-informed and interested in constant improvement, with a “whatever it takes to get it done” attitude. Hopefully, you consider yourself a competitive person - the top talent you’re working with will be, and you’ll be competing against other companies for them! Most important of all is the intangible skill of understanding people and their motivators: You have the ability to read a candidate’s profile on paper and match them with the right opportunity, sell them on that opportunity and what ChowNow has to offer.You will have a true interest in people and culture, are motivated to develop yourself and those around you, and, of course, it doesn’t hurt if you love food!
Reports to: Recruiting Manager, No Direct Reports
About You:
- You are customer centric - you believe that hospitality is the essence of building strong relationships - Delighting our customers is one of ChowNow’s core values and should be yours, too
- You thrive under pressure and do your best work against challenging deadlines
- You have an ability to change gears on short notice and adapt to the new reality quickly and seamlessly
- You have at least one year of sourcing talent, agency or in-house
- You have experience sourcing candidates via Linkedin Recruiter, Google boolean searches, networking events, inbound applicants and other creative tools/platforms
- You love digging into data and have experience tracking and reporting key metrics designed to optimize sourcing strategies
- You have an ability to work effectively in a highly ambiguous, fast-paced environment
Within 1 month, you'll:
- Complete our ChowNow onboarding (Ramp Camp)
- Learn the ins and outs of ChowNow and our product
- Shadow each department for an in-depth look at how each team plays their part
- Be fully integrated into ChowNow teams and start developing relationships with hiring managers to understand roles and talent needs through one-on-ones, training, and diving into the pipeline
- Be able to explain the ChowNow interview process and our approach to hiring people that raise the talent bar
- Learn the unique art of job profiles. We strive to raise the talent bar at ChowNow and want to attract the best people.
- Build your own mock job profile to show us what you've learned
- Learn the ins and outs of our Applicant Tracking System, Lever - Be familiar with our pipeline and successfully navigate to each part of the pipeline, schedule your own interviews, create candidate profiles, and much more
- Dive into sourcing to build your first two pipelines for passive and active talent: you'll use LinkedIn, AngelList, Vettery, and other sourcing platforms and technologies to help you along the way
Within 3 months, you'll:
- Perfect the ChowNow pitch - you can craft a personalized message about our opportunities and get a passive candidate pumped; Ensuring our pipeline well is never dry
- Attend a networking event and career fair to bring awareness to ChowNow’s employer brand
- Partner with our Recruiting Manager to revise one job profile based on your learnings from the past three months
- Recommend improvements as you identify gaps in our existing process
- In partnership with the People + Culture team, develop a creative candidate preparation “one pager” for onsite interviews
Within 6 months, you'll:
- Own a flawlessly positive and empowering candidate experience: ensure that candidates always know where they're at in the process, giving timely updates, and communicating expectations and results to all candidates, Recruiting Manager and Hiring Manager’s
- Partner with Recruiting Manager to create and execute an interviewer training based on what you've noticed about your candidates and interviewers
- In partnership with our Recruiting Manager, plan and execute creative and effective sourcing strategies to find talent that is both rare and in high demand.
Within 12 months, you'll:
- Partner with the rest of the team in identifying ways to improve on recruiting strategies
- Continue to provide insightful feedback to our P+C team as our subject matter expert in sourcing trends and methodologies
- Write six articles about your area of expertise to be shared on LinkedIn
- Have a holistic understanding of our organization; have the ability to act on pipeline creation for all roles across the organization
About our Benefits:
- Competitive salary
- Ongoing training and growth opportunities
- A "best place to work" winner multiple times where we focus on creating a great employee experience
- Rock solid medical, dental, and vision plans
- Open Vacation Policy; paid holidays; we expect you to work hard, but still enjoy your personal life
- Generous parental leave (primary and secondary)
- Employer contributing student loan assistance program
- Commuter benefits (including Uber Pool)
- Employee Stock Incentive Plan
- Quarterly Industry Speakers Series
- Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
- Enough freedom to spread your wings while still holding you accountable
- Fully stocked kitchen and cold brew on tap
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