IT Operations Manager

| Santa Monica
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Role Summary:

We’re looking for smart, determined, and self-motivated IT Operations Manager to help build and scale our internal procedures and processes related to the operation and maintenance of servers, networks and business-critical systems. You will work with IT security issues, operation of the network, server-client environments and applications (installation, commissioning, upgrades, maintenance, troubleshooting and resolution). You will also be responsible for asset / license management and the procurement of hardware and software to accommodate our rapidly growing company.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business or technical discipline
  • 5+ years equivalent experience at a startup
  • Project management skills
  • Technical expertise in one or more IT related fields including networking, Microsoft administration, etc.
  • Understanding of core internet technologies - DHCP, DNS, TCP/IP, SMTP
  • Knowledge of AWS services.
  • Excellent understanding of Mac and PC computers
  • Superior technical aptitude
  • Proven ability to manage complex tasks
  • Strong analytical skills
  • Demonstrated problem solving ability
  • Willingness to work flexible schedule, as necessary
  • Strong communication skills, a positive attitude, and empathy

Responsibilities:

  • Communicate cross-functionally moving between high and low tasks, such as setting up a server to developing a long-term strategy for laptop configurations
  • Build up the operational functions to meet future demands as our company scales
  • Ownership for DogVacay’s IT operations and to establish and be responsible for IT strategy
  • Develop innovative network troubleshooting methods
  • Manage help desk and ensure team members needs are met
  • Managing department budget

Why We Want to Hire you:

  • You love helping people and will do whatever it takes to make sure your team mates have the tools they need to do their job
  • You take ownership of projects, and can use loose requirements to figure out what needs to be done, communicate that, and deliver
  • You can pitch your own ideas and move them through to completion
  • You know when to take risks and move fast, and when to put in the extra time to polish and perfect your work
  • More than anything you are an enthusiast. You love technology.

DogVacay Culture:

The problems we are trying to solve along with our vision is too big for one person. As a team we listen, learn, and seek out the best ideas using world-class technology.  We attack complacency and are always improving processes and tools. Since dogs are (wo)man's best friend, we bring our dogs to the office, because if you do what you love, you'll never work a day in your life.

 

DogVacay  is an equal opportunity employer and we value diversity. We are committed to finding talent that is not determined on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

820 Broadway, Santa Monica, CA 90401

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