Director, Business Intelligence
Who we are
HopSkipDrive is a mission-driven company with the goal of making life easier for busy parents by taking some of the stress out of their family's busy schedule while also creating an economic opportunity for women. We are a ride service for kids that helps busy families get their kids where they need to go safely and dependably when their parents can’t. We do that by matching families with highly vetted and curated CareDrivers, who are caregivers first and drivers second. All CareDrivers have a minimum of 5 years of childcare experience and must pass a mom-approved, rigorous 15-point certification process, which includes extensive background checks, fingerprinting, DMV checks, driver training, and meeting every single driver in person.
We were founded by 3 working moms who have 8 kids between them and who developed HopSkipDrive as a solution to their own problems getting kids where they needed to go. We are a VC-backed company with investment and involvement from nearly every major LA investor including Upfront Ventures, Greycroft and Pritzker. We have closed a $10.2M Series A led by FirstMark Capital, bringing total funding to $14.1M.
We are based in downtown LA and our growth has exceeded even our own expectations. Our mission, our enormous market potential, our team and the technology challenges we are solving make HopSkipDrive one of LA’s hottest startups and an all-around awesome place to work.
Read more about HopSkipDrive: TechCrunch, New York Times, CNN Money, Greg Bettinelli at Upfront Ventures
Who you are
We want A+ players who are looking for a challenging and rewarding experience. We are defining a new category in an incredibly fast-moving market. This is not a lifestyle job. This will be the hardest, most demanding, most exhilarating job you will ever have. It will also be the most rewarding.
At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.
You are a data-driven individual with an inquisitive and curious nature. You love uncovering insights in raw data sets through meticulous analysis, exploration, visualization and statistical analysis. You will be the analytics and decision-making thought leader and will be responsible for diving into large quantities of structured and unstructured data to pull relevant insights that will drive meaningful change across the Product, Marketing and Operations functions. You are the type of person that will recognize and answer the question before it’s even asked.
You will use SQL, Postgres, Mode Analytics and other tools to look at user behavior across web and mobile and develop deep understanding of and recommendations for user acquisition, conversion, retention and engagement, cohort analyses, user segmentation, profitability analyses, usability and more. You will be an active participant in the roadmap for web and mobile analytics implementation. We are a two-sided marketplace and you will be actively engaged in marketplace optimization and building algorithms to effectively match supply and demand.
You:
- have an obsessive attention to detail and are not satisfied with “good enough.”
- are constantly thinking about how to make things better and do things differently to solve problems.
- have a deep willingness to learn and want to grow personally and professionally.
- are an expert with SQL (Postgres a plus).
- live in Excel and dream about pivot tables.
- have 5+ years experience and proven ability to master large data sets.
- have strong quantitative, analytical and problem-solving skills.
- do not understand “9-5” and would never wait until tomorrow to do what could be done today.
- BONUS: Computer science degree, machine learning experience
What you will get
Every employee has equity and we want you to be an owner in our company and share in executing our vision. In addition, we offer competitive market comp, unlimited vacation, medical and dental, 401K and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.