At ReachLocal, our mission is help local businesses around the world get more customers. We offer a total digital marketing system for local businesses, comprised of web presence solutions and digital advertising solutions. All our solutions feed into our ReachEdge™ lead conversion software, which helps local businesses seamlessly convert leads into customers and gain a deeper understanding of their online marketing ROI. Through our global technology platform, a decade’s worth of marketing insights, and our team of digital marketing experts, we help local businesses get more out of their marketing. ReachLocal is headquartered in Woodland Hills, CA, with offices in four regions: Asia-Pacific, Europe, Latin America, and North America.

Corporate IT Engineer at ReachLocal
 About the Opportunity:

Under minimal supervision, support the computing & communication environment, including desktop, servers, network infrastructure, wireless, voice and data communication systems. Provide field technical support to end users and operational systems.

About Your Responsibilities:

  • Set-up, deliver and troubleshoot personnel computers, telephone, network and peripheral equipment as needed.
  • Perform tasks associated with help desk tickets
  • Perform day-to-day infrastructure maintenance functions, including device firmware upgrades and patching.
  • Act as the first point of contact for troubleshooting and remediation of end-user related issues
  • Review processes and revise operating procedures in a continuous improvement model
  • Perform tasks as an individual contributor or lead on projects as requested.
  • Perform tasks associated with junior Network/System support issues under the supervision of senior members
  • Assist with administration and creation of documentation for all aspects of infrastructure
  • Work with minimal supervision while maintaining a high quality of service
  • Minimal travel may be required
About You
  • Associate’s Degree in Computer Science or related field with a minimum of two years relevant experience -or- in lieu of degree 4+ years relevant experience
  • 3-5 years of experience working with server hardware, software, and applications
  • 3-5 years of experience working with Mac/Windows, Active Directory, security, user authentication and management
  • 3-5 years of experience with networking and telephony 4+ years of experience with desktop operating systems and office applications
  • Certificates a plus: A+, Net+, MCSA, CCNA, JNCIA, HDI

Company Reviews

“ReachLocal is innovative and cutting-edge; a place where you can take on big, significant problems, and make a difference” “You can move around within the company; they are great about informing you of available opportunities” “You can think out-of-the-box and collaborate with so many different functions; move at a pace that you are not able to move at any other companies; I truly believe that you are valued here at all levels” “Great environment; people here are upbeat, friendly – nice to be in a place like that” “People here have very impressive capability, and belief in their commitment to help us carry through”
at ReachLocal
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Perks & Benefits
Industry competitive compensation package
Medical / Dental / Vision insurance with HSA option
Flexible Spending Account (FSA)
Flexible PTO policy for exempt employees / 10 days vacation & 5 days sick time for non-exempt employees
401K plan
Free parking
Free snacks
Foosball & ping pong table
Employee discount program
Employee appreciation events
Ongoing training and development opportunities
Fun and collaborative work environment
Excellent work/life balance

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