The Job:
As an Account Manager, you will be the liaison between our clients and the internal 12Twenty team. You will manage and oversee all aspects of your accounts, while keeping a constant flow of communication between the clients and the team. Our ideal candidate must be comfortable with (and excited about) working in a close-knit startup environment. You must understand the importance of building and cultivating client relationships. You should be detail oriented, Type A, analytical and proactive, so that you quickly understand what clients are looking for and how best to meet their needs. You must possess a keen understanding on how to think on your feet in fast paced situations, and have flexibility in creating and altering strategy in the ever-changing world of startups. You will be working for a fast-growing, fast-moving company, and we will expect you to keep up. If you are talented and driven, we want to talk to you.
Qualifications:
- Bachelor’s degree
- Background in account management, customer care, sales, and/or project management
- Exceptional writing and communication skills
- Impeccable organizational and time-management skills
- Excellent problem-solving abilities
- Passionate about providing exceptional customer experiences
- Possess a sense of urgency, and a desire to see projects through to fruition and to consistently deliver
- Ability to make decisions in real-time with maturity, poise, and “grace under pressure”
- Ability to work closely with a variety of internal team members, as well as interact with clients and other external colleagues
- Plus: Tech Savvyness, Startup Experience
- Required: 1-3 yrs of applicable experience